Academic Programs Coordinator

University of Toronto

Oct 31

Applications are closed

Job
Full-time
Senior Level
People, HR & Administration
Education & Teaching
Toronto

Requirements

Bachelor's Degree or acceptable combination of equivalent experience.
Minimum five (5) years of recent and related experience providing program administration for a graduate program in a post-secondary environment.
Demonstrated experience providing academic advising to current and prospective graduate students.
Experience working directly with students to provide program and student services information, including admissions, registration, course enrollment, degree requirements, awards, and final exams.
Experience providing program administration including administering fee deferrals, course enrolment, timetabling, course evaluations, grades, final exams, and petitions.
Experience analyzing and making recommendations on awards and scholarships, and graduate funding packages.
Experience administering the graduate admissions process, including evaluating applications and credentials, recommending applications for referral, tracking application status, maintaining records, generating and sending letters.
Experience advising faculty on appropriate graduate academic guidelines and procedures, and maintaining workflows.
Experience developing and delivering student recruitment presentations, and updating content on websites and in student handbooks.
Experience working with and interpreting University of Toronto, School of Graduate Studies guidelines and procedures.
Experience creating and maintaining databases, and experience extracting, analyzing, and arranging relevant information in reports to inform decision making.
Advanced skills in ROSI, ROSI Express, Quercus, Slate, eMarks, or similar student systems to enter data, retrieve information, and generate reports.
Proficiency in Office 365 suite (Word, Excel, PowerPoint, Outlook, OneDrive) and SharePoint.
Proven understanding and application of equity, diversity, and inclusion theories as applicable for post-secondary students.
A strong customer service orientation, and effective interpersonal skills to deal with students, staff and faculty with professionalism and tact.
Demonstrated ability to organize work and establish priorities in a flexible way, and successfully meet deadlines with competing priorities and interruptions.
Ability to take initiative and work proactively, with demonstrated experience recommending process and workflow improvements.

Responsibilities

Overseeing day-to-day operational needs and service delivery requirements of programs
Planning and implementing academic and instructional program scheduling for the department
Keeping well-informed on changes to courses, program requirements, policies and procedures
Determining logistical details required for the execution of admissions processes
Advising students on financial aid matters, bursaries, budgeting and personal financial management by probing and providing a range of options and possible outcomes
Analyzing service delivery and/or internal processes and recommending improvements
Building and strengthening relationships with stakeholders and partners of strategic importance
Planning and estimating financial resources required for programs and/or projects

FAQs

What is the posting date for the Academic Programs Coordinator position?

The posting date for the Academic Programs Coordinator position is 10/30/2024.

What kind of educational background is required for this position?

A Bachelor's Degree or an acceptable combination of equivalent experience is required for this position.

How many years of experience in program administration is necessary for this role?

A minimum of five (5) years of recent and related experience providing program administration for a graduate program in a post-secondary environment is necessary.

What types of programs does the Department of Leadership, Higher and Adult Education (LHAE) offer?

LHAE offers three graduate programs: Adult Education and Community Development, Educational Leadership and Policy, and Higher Education.

Who will the Academic Programs Coordinator report to?

The Academic Programs Coordinator will report to the Manager, Departmental Academic Operations & Administrative Services.

What skills are essential for the Academic Programs Coordinator position?

Essential skills include advanced skills in student management systems, proficiency in Office 365, strong customer service orientation, organizational abilities, and experience in equity, diversity, and inclusion theories.

What is the closing date for applications for this position?

The closing date for applications is 11/10/2024, at 11:59 PM ET.

Is this position permanent or term-based?

This is a term position until November 7, 2025.

What is the salary range for the Academic Programs Coordinator position?

The salary range for this position is USW Pay Band 14, starting at $90,056, with an annual step progression to a maximum of $115,169.

What qualities are highlighted as important for success in this role?

Important qualities for success include being achievement-oriented, diplomatic, organized, a problem solver, self-directed, and tactful.

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Mission & Purpose

Founded in 1827, the University of Toronto is Canada’s top university with a long history of challenging the impossible and transforming society through the ingenuity and resolve of our faculty, students, alumni, and supporters. We are proud to be one of the world’s top research-intensive universities, bringing together top minds from every conceivable background and discipline to collaborate on the world’s most pressing challenges. As a catalyst for discovery, innovation, and progress, we prepare our students for success through an outstanding global education and commitment to inclusive excellence. The ideas, innovations, and actions of more than 660,000 graduates advance U of T’s impact on communities across the globe.