Accommodations Specialist (Fully Remote)

Aston Carter

Aug 2

Applications are closed

Job
Full-time
Junior (1-2 years)
San Francisco
Remote

Requirements

Minimum of 2+ years of professional experience specifically within accommodations and return to work. This includes managing caseloads and providing support to employees on disability, leave of absences, human resources, healthcare, customer service or employee relations functions.
A general understanding of ADA, FMLA, statutory leaves and disability policies and laws, in addition to understanding the job accommodation processes including utilization of internal resources.
Proper work from home set up and environment with high speed internet.
Excellent customer service and communication skills, both verbal and in writing.
Ability to thrive in a dynamic, growing environment with minimal direct supervision.
Strong time management and ownership of deliverables.
Ability to prioritize, manage and complete work/projects with tight deadlines.
Computer operating and database management skills.
Ability to work within all levels of the business.

Responsibilities

Serve as a subject matter expert on the accommodations process as well as state and federal disability law.
Each Accommodation Specialist will be assigned to one or more of the three milestones the company has the process separated into:
Intake
Document Review
Decision Making
Provide case management including engaging the employee, vendors, work location and other stakeholders.
Educate and train employees and HR on aspects of accommodation, return to work process and case complexities.
Maintain current status with case load that will fluctuate during periods of high volume such as peak, prime day, new site launches, staffing changes, etc.
Participate in other activities, projects and other growth initiatives within the DLS program.
Perform other duties as assigned.

FAQs

Is this position fully remote?

Yes, this Accommodations Specialist role is fully remote.

What is the pay rate for this position?

The pay rate for this position is $27 per hour.

What are the working hours for this role?

The working hours are standard Monday to Friday morning shifts, supporting your local time zone with a start time between 7 AM and 9 AM.

What is the duration of this contract?

This is a 6-month contract with a high possibility of extension up to 2 years.

What are the main responsibilities of the Accommodations Specialist?

Responsibilities include serving as a subject matter expert on the accommodations process, providing case management, educating employees and HR, managing fluctuating caseloads, and participating in growth initiatives.

What qualifications are required for this position?

A minimum of 2+ years of professional experience in accommodations, return to work, or related fields, along with a general understanding of ADA, FMLA, and disability policies is required.

Is there any specific technical requirement for this role?

Yes, a proper work-from-home setup with high-speed internet is required for this position.

Are there any benefits associated with this role?

Yes, benefits may include medical, dental, vision, 401(k), short and long-term disability, health spending accounts, and time off.

Will there be opportunities for growth within this role?

Yes, the role may participate in other activities, projects, and growth initiatives within the DLS program.

How does the company approach diversity and inclusion?

The company is committed to hiring diverse talent, maintaining an inclusive environment, building a culture of care and engagement, and ensuring growth opportunities for all employees.

Aston Carter

Seeking Solvers

Human Resources

Industry

1001-5000

Employees

1997

Founded Year

Mission & Purpose

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.