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ACCOMPAGNATORE TURISTICO (M/F)

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Alilaguna S.p.A.

11d ago

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Customer Relations
    Hospitality & Retail
  • Venice
  • 22d left

AI generated summary

  • You must speak at least two languages, including English, preferably reside in Venice, be flexible with shifts, and possess strong teamwork and customer relations skills.
  • You will welcome clients, manage transfers, handle front and back office tasks, support booking, and potentially lead multilingual tours in Venice and its islands.

Requirements

  • conoscenza comprovata di almeno due lingue, preferibilmente tre (di cui una obbligatoriamente l'inglese; altre lingue di preferenza: francese, tedesco o spagnolo);
  • preferibilmente residenza in Venezia centro storico;
  • disponibilità al lavoro su turni di 5 giorni lavorativi e 1 di riposo (diurni, serali e giorni festivi);
  • capacità di adattamento e di teamworking;
  • ottime capacità di relazione e rapporto con il cliente

Responsibilities

  • accoglienza e transfer clienti dai principali Terminal cittadini a tutto il centro storico di Venezia;
  • attività di front e back office presso gli uffici dislocati in centro storico e in Aeroporto (gestione delle problematiche del cliente, vendita biglietteria, ecc.);
  • Supporto all’ufficio booking nell’inserimento delle prenotazioni;
  • possibilità di svolgere tour guidati multilingua in centro storico e nelle isole.

FAQs

What is the job title for this position?

The job title is ACCOMPAGNATORE TURISTICO (M/F).

Where is the company Bucintoro Viaggi s.r.l. located?

The company is located in Venice and operates within the group Alilaguna S.p.A.

What are the main responsibilities of the ACCOMPAGNATORE TURISTICO?

The responsibilities include client reception and transfers, front and back office activities, support to the booking office, and potentially conducting multilingual guided tours.

What languages are required for this position?

A proven knowledge of at least two languages is required, with English being mandatory. Other preferred languages include French, German, or Spanish.

Is it necessary to live in Venice for this job?

Preferably, candidates should reside in the historic center of Venice.

What are the working hours for this role?

The role requires availability for a 5-day work schedule with 1 day off, including day, evening, and holiday shifts.

What qualities are important for a candidate applying for this position?

Candidates should demonstrate adaptability, teamwork skills, and excellent customer relationship abilities.

What type of contract is offered for this position?

A fixed-term contract is offered until October 31, 2024, with the possibility of extension.

Alilaguna S.p.A.

Regular public transport between Marco Polo Airport, the Cruise Terminal, and #Venice.

Transportation
Industry
201-500
Employees
1999
Founded Year

Mission & Purpose

Alilaguna is a Venetian company specializing in water transport services across Venice and its surrounding islands. They provide a range of public and private boat services, including airport transfers and tours, facilitating easy and scenic travel in the city’s unique waterways. Their ultimate mission is to offer reliable, efficient, and environmentally friendly transportation solutions, enhancing the accessibility and enjoyment of Venice’s beautiful and historic locations. Their purpose is to ensure seamless and memorable travel experiences for both residents and visitors.