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Account Associate - State Farm Agent Team Member

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Customer Relations
    People, HR & Administration
  • Monument
    Remote

AI generated summary

  • You should have strong organizational skills, excellent customer service and communication abilities, and preferably some insurance experience. Be detail-oriented, proactive, and tech-savvy.
  • You will assist with daily tasks, customer follow-up, account changes, back-office reports, marketing efforts, and provide limited customer service support.

Requirements

  • Strong organizational skills and attention to detail.
  • Excellent customer service and communication skills.
  • Previous experience in insurance or a related field preferred.
  • People-oriented
  • Detail oriented
  • Proactive in problem solving
  • Able to learn computer functions

Responsibilities

  • Assist the agent with everyday tasks
  • Assist agent in customer follow up, household account changes, back-office reports
  • Assist in marketing agency and tracking and overall system magnet
  • Limited customer service

FAQs

Is this position suitable for someone who enjoys working with the public?

Yes, this position is ideal for individuals who are outgoing and customer-focused, as it involves interacting with customers regularly.

What are the primary responsibilities of the Account Associate?

The primary responsibilities include assisting the agent with daily tasks, customer follow-up, household account changes, back-office reports, and marketing the agency.

What qualifications are needed for this role?

Candidates should have strong organizational skills, excellent customer service and communication skills, preferably prior experience in insurance or a related field, be people-oriented, detail-oriented, proactive in problem solving, and able to learn computer functions.

What is the compensation for this position?

The compensation for the Account Associate position is $60,000.00 per year.

Are there opportunities for advancement in this position?

Yes, there are opportunities for advancement within the agency.

What kind of benefits are offered?

Benefits include work-from-home options, performance-based bonuses, competitive salary, flexible schedule, paid time off, training and development, among others.

What types of insurance does the team help customers with?

The team assists customers with auto insurance, home insurance, life insurance, and retirement planning.

Is training provided for new employees?

Yes, training and development opportunities are provided to help new employees succeed in their roles.

Who employs the Account Associate?

The Account Associate is employed by a State Farm independent contractor agent, not by State Farm itself.

What characteristics make a good fit for this role?

A good fit would be someone who is outgoing, detail-oriented, customer-focused, and proactive in problem-solving.

Finance
Industry
10,001+
Employees
1922
Founded Year

Mission & Purpose

At State Farm®, our mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams. A career as a State Farm® agent offers an incredible opportunity for motivated people to align themselves with a company that has earned the respect of its customers and community. For the past 90+ years, State Farm agents have built and maintained lasting customer relationships. With diverse backgrounds and experiences, over 19,000 State Farm agents serve our customers across the United States. Like a good neighbor, State Farm is there.®