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Account Director | Healthcare Communications | London

  • Job
    Expert Level
  • Healthcare
  • Londonderry
  • Quick Apply

AI generated summary

  • You must have healthcare PR experience, excellent communication skills, ability to lead teams and drive client accounts, familiarity with relevant media, and be proactive in developing new business.
  • You will provide strategic advice to clients, project manage client services, lead client meetings, manage account teams and budgets, drive new business development, mentor junior team members, and champion diversity within the team and client work.


  • Proven track record of experience working in a healthcare / pharmaceutical PR role, ideally within a consultancy or in-house team
  • Proficient in both healthcare products and corporate communications
  • A willingness to challenge the status quo, innovate, and embrace new ideas to drive the business forward
  • Ability to lead teams and drive client accounts
  • Outstanding verbal and written communication skills, with the ability to articulate complex ideas clearly and persuasively
  • Effective time, project and financial management
  • Client focused with close attention to detail
  • Familiarity with relevant media (print, broadcast and digital) and digital communication channels
  • Proactive and experienced in developing new business


  • Provide timely and relevant strategic advice to clients informed by broad intelligence-gathering on client, sector and competitors and policy environment
  • Project manage and supervise the delivery of all client services across multiple accounts
  • Exhibit a willingness to challenge the status quo, innovate, and embrace new ideas to drive the business forward
  • Lead regular client meetings and internal account management meetings, reviewing progress and allocating tasks
  • Manage account teams, providing direction and support to ensure high-quality client service
  • Manage client budgets and adhere to company budget setting and management processes
  • Ensure timely and accurate billing to ensure client needs are met within budget
  • Project manage activities focused on new business development, including marketing and new business pipeline management
  • Demonstrate an active and ever-expanding new business network that can provide significant opportunities for Hanover
  • Identify opportunities to cross-sell services between Hanover teams and/or offices
  • Provide personal management and mentoring of junior members of the team, up to Consultant level, providing guidance to improve quality of work, overall efficiency and foster a culture of excellence
  • Conduct performance reviews and support career progression for team members
  • Champion diversity and inclusion within the team and in client work, ensuring a range of perspectives are considered and valued.


What kind of clients will I be working with in this role?

In this role, you will work with a diverse client portfolio, ranging from leading global healthcare corporations to dynamic startups in the healthcare industry. Our clients include prominent names like Novartis, Lilly, and Celltrion Healthcare.

What are the primary responsibilities of an Account Director in healthcare communications?

Primary responsibilities include providing strategic advice to clients, project management across multiple accounts, leading client meetings, managing account teams, handling client budgets, driving new business initiatives, mentoring junior team members, and championing diversity and inclusion within the team and client work.

What skills and experience are required for this role?

The ideal candidate should have a proven track record in healthcare/pharmaceutical PR, proficiency in healthcare products and corporate communications, leadership skills, excellent communication abilities, effective time and financial management, client focus, familiarity with relevant media channels, and experience in developing new business.

What benefits are offered to employees in this role?

Benefits include competitive salaries, annual performance-related bonuses, healthcare insurance, company pension scheme, flexible and hybrid working policies, mental health support, family-friendly policies, gym membership, wellbeing workshops, diversity and inclusion initiatives, recognition awards, cycle to work scheme, and interest-free loans.

Uncertain times require uncommon sense

Marketing & Advertising
Founded Year

Mission & Purpose

For leaders of organisations, the current environment presents challenges and opportunities. The potential exists to drive change, build a stronger business and positively impact society at large. But this requires a fresh approach to the management of political, economic and social risks. One that encompasses a combination of cultural, commercial and communications expertise that helps bridge the gap between statements of purpose and concrete actions. And in a world where policies, regulations, markets and mindsets are in flux. Organisations and their leaders need to anticipate, understand, navigate and make decisions in real-time. Applying #uncommon sense in an uncertain world. Hanover is an award-winning communications consultancy that advises enterprises, institutions, and individuals on rewiring their strategies for long-term success. We design and deliver strategies that unlock insight, shape narratives, harness influencers, activate campaigns, navigate regulations and access markets. Our consultants, across Europe and the Middle East, form a collective of smart, curious people that think differently. We live by our shared values. These values guide our work and build our inclusive, open and collaborative culture. It’s this #uncommon attitude and approach that enables us to immerse ourselves in the detail, ask the right questions, and connect the dots across channels, audiences and issues. It helps us to balance intuition and intellect, ideas and execution, influence and impact, creative and commercial. We are on an uncommon mission and are looking for people to join us!