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Account Executive (New Logo Sales) – Retail & Manufacturing – Switzerland & Austria

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Genesys

21d ago

  • Job
    Full-time
    Senior Level
  • Customer Relations
    Sales & Business Development
  • Zürich
  • Quick Apply

AI generated summary

  • You need deep Retail & Manufacturing knowledge in Switzerland & Austria, 5+ years in SaaS sales, consultative skills, new logo acquisition experience, fluency in German/English, and travel readiness.
  • You will identify and close new logo opportunities, deepen customer relationships, develop tailored solutions, strategize sales plans, collaborate cross-functionally, build trusted relationships, and manage pipeline growth.

Requirements

  • Industry Expertise: In-depth knowledge of the Retail & Manufacturing industries in Switzerland & Austria, with a proven track record of success in these sectors. Including an existing network to tap into.
  • SaaS & Enterprise Software Background: 5+ years of B2B experience selling complex enterprise software, especially SaaS, with a history of meeting or exceeding revenue goals.
  • Consultative Sales Approach: Ability to understand customer pain points and articulate the value of Genesys solutions, positioning our products effectively within new accounts.
  • Experience in New Logo acquisition: Candidate understand they tactics to apply to reach and land new logos
  • Team Player & Leader: Strong collaborator who thrives in a team setting, helping drive success across cross-functional teams.
  • Exceptional Communication: Proficient in German and English, with excellent presentation skills suited for engaging senior leadership.
  • Travel-Ready: Willingness to travel within Switzerland & Austria as needed to support sales efforts.

Responsibilities

  • New Logo Acquisition: Proactively identify, engage, and close new logo opportunities in the Retail & Manufacturing sectors, positioning Genesys as a transformative partner.
  • Expansion & Cross-selling: Deepen engagements and relationship within existing customers to increase the business and ensure customer retention.
  • Consultative Selling: Leverage your understanding of complex enterprise sales to develop tailored solutions that address customer challenges and showcase Genesys’ value.
  • Sales Strategy: Develop and execute account and opportunity plans, ensuring a well-organized and strategic approach to every sales engagement.
  • Cross-functional Collaboration: Work closely with Solution Consulting, Marketing, and other teams to ensure smooth transitions and robust support throughout the sales cycle.
  • Relationship Building: Establish trusted relationships with economic buyers and decision-makers, becoming a go-to advisor who aligns Genesys solutions with their business goals.
  • Revenue Growth & Pipeline Management: Maintain a strong pipeline of opportunities, accurately forecasting and reviewing sales progress with senior leadership.
  • Networking: Foster partnerships with consultants, technology, and transformational partners to increase Genesys’ reach and execution capacity within key accounts.

FAQs

What is the main responsibility of the Account Executive in this role?

The main responsibility of the Account Executive is to drive revenue growth by securing new business in the Retail & Manufacturing sectors across Switzerland and Austria, focusing on new logo acquisition and identifying expansion opportunities within existing customers.

What industries does this position focus on?

This position focuses specifically on the Retail and Manufacturing sectors.

What is the required experience for candidates applying for this role?

Candidates are required to have at least 5 years of B2B experience selling complex enterprise software, particularly SaaS, and a proven track record of meeting or exceeding revenue goals.

Is there a need for travel in this position?

Yes, candidates must be willing to travel within Switzerland and Austria as needed to support sales efforts.

What language skills are needed for this position?

Proficiency in both German and English, with excellent presentation skills suitable for engaging senior leadership, is required.

How does Genesys support employee development?

Genesys offers opportunities for continuous learning and advancement within a supportive, growth-focused team dedicated to employee career development.

What kind of sales approach is expected from candidates?

A consultative sales approach is expected, where candidates must understand customer pain points and articulate the value of Genesys solutions effectively.

Are there defined benefits for employees in this role?

Yes, Genesys provides a competitive compensation package with a focus on work-life balance and employee well-being among other comprehensive benefits.

Is there a specific network that candidates should possess?

Candidates should have in-depth knowledge of the Retail and Manufacturing industries in Switzerland and Austria and ideally possess an existing network within these sectors.

What is the work culture like at Genesys?

The work culture at Genesys is innovation-driven, emphasizing collaboration, empathy, and creating impactful solutions in a dynamic environment.

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Genesys

Orchestrating billions of remarkable experiences in more than 100 countries – through cloud, digital and AI technology.

Technology
Industry
5001-10,000
Employees
1990
Founded Year

Mission & Purpose

Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experiences at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.