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Account Executive (Strata)

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Sales & Business Development
  • Melbourne

AI generated summary

  • You need Tier 1/2 qualifications, 2+ years in insurance, customer service knowledge, RG 146 skills, strong communication, and the ability to identify new business opportunities.
  • You will manage client relationships, implement renewal strategies, ensure high-quality service, oversee team training, maintain compliance, and analyze data for renewals and service delivery.

Requirements

  • Tier 1 OR Tier 2 qualifications (essential)
  • 2+ years of insurance industry experience
  • Broad knowledge of customer service standards
  • Technical Insurance/Broking skills in accordance with RG 146 requirements
  • Ability to develop and maintain meaningful working relationships at all levels
  • Thorough technical knowledge of relevant lines of insurance and associated legislation
  • Strong organizational and communication skills, both written and verbal
  • Ability to identify and develop new business opportunities
  • Developing coaching and mentoring skills

Responsibilities

  • Collaborate and Partner for Client Value: Manage long-term relationships with key clients, implement renewal and broking strategies, and investigate new business opportunities.
  • Inspire with Operational Excellence: Ensure high-quality client service, manage client expectations, and oversee the training and development of team members.
  • Satisfy and Reach with New Technologies: Ensure compliance with relevant legislation, manage documentation, and maintain technical knowledge across multiple product lines.
  • Share Knowledge through Data and Analytics: Input client information into business systems, gather data for renewals, and monitor service delivery across quoting, renewals, and claims.

FAQs

What is the location for the Account Executive position?

The position is based in the Melbourne office.

What is the working arrangement for this role?

This is a hybrid role requiring at least three days of in-office work per week.

What are the primary responsibilities of the Account Executive?

The Account Executive will be responsible for business growth through the development of new business and retention of existing business within the Strata team, as well as managing a portfolio of accounts.

What qualifications are required for this position?

A Tier 1 or Tier 2 qualification is essential for this role.

How much experience is needed for this role?

A minimum of 2 years of insurance industry experience is required.

What skills are necessary for success in this role?

Necessary skills include strong organizational and communication abilities, technical insurance knowledge, customer service standards, and the capability to identify and develop new business opportunities.

What type of work culture can I expect at Marsh?

Marsh fosters a vibrant and inclusive culture that encourages professional development, collaboration with talented colleagues, and the creation of impactful solutions for clients and communities.

What benefits does Marsh offer to its employees?

Marsh provides a range of career opportunities, benefits, and rewards aimed at enhancing employee well-being.

How does Marsh support diversity and inclusion in the workplace?

Marsh McLennan is committed to creating a diverse, inclusive, and flexible work environment, valuing diversity across multiple characteristics as protected by applicable law.

What is the parent company of Marsh?

Marsh is a business of Marsh McLennan, which is a global leader in risk, strategy, and people.

Marsh McLennan (NYSE: MMC) brings together 85,000 experts in risk, strategy and people.

Finance
Industry
10,001+
Employees
1905
Founded Year

Mission & Purpose

Marsh McLennan (NYSE: MMC) is the world’s leading professional services firm in the areas of risk, strategy and people. The Company’s more than 85,000 colleagues advise clients in 130 countries. With annual revenue of over $20 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses. Marsh provides data driven risk advisory services and insurance solutions to commercial and consumer clients. Guy Carpenter develops advanced risk, reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities. Mercer delivers advice and technology-driven solutions that help organizations redefine the world of work, reshape retirement and investment outcomes, and unlock health and wellbeing for a changing workforce. Oliver Wyman serves as a critical strategic, economic and brand advisor to private sector and governmental clients.