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Account Manager

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Just Eat Takeaway.com

9d ago

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Customer Relations
    Sales & Business Development
  • Toronto

AI generated summary

  • You need strong sales skills, adaptability, excellent communication, data-driven decision-making, B2B experience, a post-secondary degree, and a valid driver's license.
  • You will manage partner relationships, enhance restaurant visibility, drive revenue growth, reduce churn, solve problems collaboratively, and provide ongoing support to maximize platform use.

Requirements

  • Sales Ability: Strong skills in driving sales and achieving ambitious targets.
  • Adaptability: Ability to adjust to changing circumstances and challenges in a dynamic environment.
  • Building Positive Work Relationships: Foster collaboration and positive connections with colleagues and partners.
  • Communication: World-class communication skills, both verbal and written, to engage effectively with others.
  • Decision Making: Strong decision-making ability based on data and insights.
  • Required Skills & Knowledge: Post-secondary degree or equivalent, B2B experience, and data analysis capabilities.
  • Additional Requirements: Must hold a valid driver's license.

Responsibilities

  • Partner Relationship Management: Act as the primary contact for restaurant partners, addressing their concerns and fostering long-term relationships.
  • Maximize Partner Discoverability: Work with marketing and product teams to improve restaurant visibility through SEO, ads, and promotions, ensuring restaurants appear in relevant search results.
  • Revenue Growth & Optimization: Analyze sales data, implement strategies to increase Average Order Value (AOV), and utilize platform tools to drive repeat business and higher spending.
  • Churn Reduction: Identify at-risk accounts, improve partner satisfaction, and provide training to reduce churn and enhance retention.
  • Collaborative Problem Solving: Collaborate with cross-functional teams to address partner needs, improve the platform, and support new product rollouts.
  • Ongoing Partner Support: Provide continuous support and guidance to partners, ensuring they maximize the platform's features and services to grow their business.

FAQs

What is the primary responsibility of the Account Manager?

The primary responsibility of the Account Manager is to serve as the main point of contact for restaurant partners, ensuring their success on our platform by driving engagement, optimizing discoverability, and improving revenue.

What type of experience is required for this role?

A post-secondary degree or equivalent, B2B experience, and data analysis capabilities are required for this role.

How does the Account Manager help in maximizing partner discoverability?

The Account Manager works with marketing and product teams to improve restaurant visibility through SEO, ads, and promotions, ensuring restaurants appear in relevant search results.

What strategies will the Account Manager implement to drive revenue growth?

The Account Manager will analyze sales data, implement strategies to increase Average Order Value (AOV), and utilize platform tools to encourage repeat business and higher spending.

How important is communication in this role?

World-class communication skills, both verbal and written, are crucial for effectively engaging with colleagues and restaurant partners.

What is the working environment for this position?

The position is hybrid, requiring 3 days a week in the Toronto office and 2 days of remote work.

What type of work culture does Skip (Just Eat Takeaway.com) promote?

Skip promotes a fun, fast-paced, and supportive culture that emphasizes movement, growth, inclusion, diversity, and belonging.

Are there opportunities for career growth within the company?

Yes, Skip encourages personal and professional growth among employees and often promotes from within.

Is there a requirement for a valid driver's license?

Yes, candidates must hold a valid driver's license to be eligible for this role.

What is the focus of the Account Manager regarding churn reduction?

The focus on churn reduction includes identifying at-risk accounts, improving partner satisfaction, and providing training to enhance retention.

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Just Eat Takeaway.com

Technology
Industry
10,001+
Employees
2001
Founded Year

Mission & Purpose

Just Eat Take​away​.com is a lead­ing glob­al online food deliv­ery mar­ket­place, con­nect­ing con­sumers and restau­rants through our plat­form in 20 coun­tries. Like a dinner table, working at JET brings our office employees and couriers together. From coding to customer service to couriers, JET is a fun, fast-paced and supportive place where you can be yourself. No day is the same. Our days are filled with new experiences. We see every challenge that comes our way as a chance to grow, both the business, and ourselves. We’re connected to millions of food-lovers, hundreds of thousands of connected partners and some of the best-known brands of the planet. When you take your seat here, you’ll find that a simple scribble on a napkin can turn into something seen by millions. Together we transform, create, reinvent and empower every food moment. As a leading online food tech company, JET brings together the stability of a global business, with the agility of a start-up. We got here by always staying one step ahead of the competition. So load up your plate with ideas that get you excited, because at JET everything is on the table.

Culture & Values

  • #Lead

    We’re proud to be a global leader in the online food delivery market. Not just in restaurant choice and order numbers, but also by creating innovative and sustainable solutions.

  • #Deliver

    We deliver more than just fantastic food, both to our customers and ourselves. We work together to ensure success and grow our business.

  • #Care

    We care for our customers and restaurant partners by understanding their needs. This care also extends to society at large, from ethical choices to environmental initiatives.

Benefits

  • Our Mental Health First Aiders

    Our global community of Mental Health First Aiders (MHFA’s) support our mission to create a healthy and safe working environment at JET by encouraging people to speak up about their struggles and about their wellbeing in an open and positive way.

  • Wellbeing Coaching

    ​​​Sometimes we need a helping hand to achieve our wellbeing goals or to make positive lifestyle changes. At JET, employees have access to a global network of wellbeing coaches to support them to make small changes that lead to big improvements for their wellbeing.

  • Employee Assistance Programme

    We have our confidential Employee Assistance Programme that provides our JETers and their family members with access to emotional, financial, legal and other practical support 24/7/365.

  • Training and ongoing campaigning

    We run campaigns, initiatives and training to educate and empower our JETer’s and their managers to not only take care of themselves but also of each other.