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Account Manager, Amazon Pan-European Marketplace, Pan-EU FBA (Fulfilment By Amazon), De PanEU Team

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Amazon

6d ago

  • Job
    Full-time
    Mid & Senior Level
  • Customer Relations
    Sales & Business Development
  • Berlin
    Remote

AI generated summary

  • You must be fluent in German and English, have a relevant degree, experience in business development or account management, strong analytical skills, and excellent communication abilities.
  • You will manage selling partners, help them expand internationally, analyze performance metrics, and gather feedback to enhance satisfaction and business growth on Amazon.

Requirements

  • Fluent in written and spoken German and English.
  • Bachelor/Master degree, preferably in the fields of business administration / economics, engineering, computer science.
  • Experience in business development / sales or Account Management.
  • Strong analytical skills including Microsoft Excel.
  • A passion for developing an engaging customer user experience with demonstrated ability to translate client needs into business and product requirements.
  • Superior communication and presentation skills.
  • Ability to thrive in an ambiguous environment.
  • Proven track record maintaining client relationships and achieving monthly/quarterly Sales/Account Management targets.
  • Proven experience in conducting business reviews and stakeholder management (e.g. through contributions within a Subject Matter Expert role).
  • Experience in e-commerce or retail is advantageous but not essential.
  • Experience with databases, SQL and CRM tools is advantageous but not essential.

Responsibilities

  • Help selling partners recognize further potential and grow their businesses internationally, leveraging Amazon to expand their relevant product selection to customers.
  • Manage a portfolio of selling partners, assist them with their setup and help them understand Amazon‘s services and tools to be more effective in building and managing their Amazon business.
  • Develop and report on key performance indicators for your selling partner-portfolio, providing analysis into root causes for performance improvements.
  • Obtain ongoing selling partner feedback to assess performance against objectives and drive seller satisfaction with Amazon.

FAQs

What languages are required for this position?

Fluency in both written and spoken German and English is essential for success in this role.

What educational background is preferred for candidates?

A Bachelor or Master degree, preferably in the fields of business administration, economics, engineering, or computer science, is preferred.

What prior experience is necessary for this role?

Experience in business development, sales, or account management is required.

What skills are crucial for this position?

Strong analytical skills, proficiency in Microsoft Excel, and superior communication and presentation skills are crucial for this position.

What type of environment will the Account Manager be working in?

The Account Manager will need to thrive in an ambiguous environment, managing diverse projects and initiatives.

Is prior experience in e-commerce necessary?

Experience in e-commerce or retail is advantageous but not essential.

Are there any technical skills required for this role?

Experience with databases, SQL, and CRM tools is advantageous but not essential.

What will the Account Manager's key responsibilities be?

Key responsibilities include managing a portfolio of selling partners, helping them grow their business internationally, developing performance reports, and obtaining feedback to assess performance and drive seller satisfaction.

Does Amazon prioritize diversity in hiring?

Yes, Amazon is an equal opportunities employer and believes that employing a diverse workforce is central to its success.

What do I do if I need accommodations during the application or interview process?

If you have a disability and need a workplace accommodation or adjustment, you can find more information by visiting the accommodations page on Amazon’s careers website.

Retail & Consumer Goods
Industry
10,001+
Employees
1994
Founded Year

Mission & Purpose

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world. Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind. You'll also hear us say that at Amazon, it's always "Day 1."​ What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.