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Account Manager - Near Patient Care (m/w/d) / Region Bern

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Roche

16d ago

  • Job
    Full-time
    Mid Level
  • Sales & Business Development
    Healthcare
  • Bern

AI generated summary

  • You need a science education, lab experience (preferably in practice labs), business acumen, customer focus, strategic thinking, team spirit, fluency in German, and a valid driving license.
  • You will understand customer needs, support personalized healthcare solutions, create offers, negotiate, manage accounts, and report activities in the CRM for clients in the Bern region.

Requirements

  • Naturwissenschaftliche Ausbildung oder ähnliche Qualifikationen
  • Berufserfahrung im Labor (vorzugsweise Praxislabor) oder in der Präsenzdiagnostik, sowie Kenntnisse im Bereich Point of Care Analytik/Diabetes Care
  • Betriebswirtschaftliche Kenntnisse und Erfahrung im Aussendienst
  • Freude an komplexen Herausforderungen im Kundenumfeld und diese mit Geschick, Umsicht und Mut begegnen, um den Status Quo zu verbessern.
  • Strategisches Denken und die Fähigkeit, Menschen mit Ideen zu begeistern
  • Teamfähig, kontaktfreudig, kunden- und serviceorientiert; zielgerichtet arbeiten, strukturiert und engagiert
  • Fliessend in Deutsch, mit guten Englisch- und Französischkenntnissen
  • Du fährst gerne Auto und besitzt einen Führerschein der Kategorie B.

Responsibilities

  • Verstehen der Kundenbedürfnisse und Unterstützung bei der Lösungsfindung, sowie die die Vermittlung und Verkauf des medizinischen Nutzens unserer Produkte
  • Aktive Unterstützung bei der Beratung von Lösungen für die verschiedenen Kundenbereiche und Absatzkanäle
  • Weiterentwicklung der personalisierten Patientenversorgung (Personalized Healthcare)
  • Das Erstellen von Angeboten für Produkte und Dienstleistungen, sowie Verhandlungen und entsprechende Kommunikation per Telefon und E-Mail
  • Termingerechte Berichterstattung und Dokumentation der Tätigkeiten im CRM System und andere Reporting Tools gemäss der RDCH Vorgaben
  • Die Erarbeitung von Strategien zur Weiterentwicklung der Kundenbeziehungen und der Durchdringung bei den Kunden
  • Kundenbetreuung im Account Management in der Region Bern

FAQs

What is the primary focus of the Account Manager position?

The primary focus is on selling solutions related to Near Patient Care, including diagnostics devices, software, and services to various customers such as practices, pharmacies, and hospitals.

What qualifications are required for the Account Manager role?

A natural science education or similar qualifications, experience in a laboratory (preferably practice labs), knowledge in Point of Care analytics/Diabetes Care, and business acumen are required.

Is experience in field sales necessary for this position?

Yes, experience in field sales is necessary as part of the qualifications for the Account Manager role.

What language skills are required for this role?

Fluency in German is required, along with good knowledge of English and French.

What types of customers will the Account Manager be working with?

The Account Manager will work with existing and new customers in practice laboratories, pharmacies, diabetes practices, hospitals, and diabetes societies.

Are there opportunities for professional development and training?

Yes, Roche offers extensive development and training opportunities for its employees.

Does the company provide benefits related to family leave?

Yes, the company offers 18 weeks of maternity leave and 10 weeks of gender-independent partnership leave.

What is the work environment like at Roche?

The work environment is performance-oriented, based on mutual respect, discussion, and collaboration, encouraging individuals to embrace new ideas and challenge conventional thinking.

Is a valid driver's license required for the role?

Yes, a valid driver's license in category B is required as the position involves driving.

What aspects of diversity and inclusion does Roche emphasize?

Roche emphasizes the importance of diversity and inclusion as vital to understanding varied healthcare needs and creating opportunities for all individuals to bring their unique selves to the company.

Doing now what patients need next.

Science & Healthcare
Industry
10,001+
Employees
1896
Founded Year

Mission & Purpose

Roche is a global pioneer in pharmaceuticals and diagnostics focused on advancing science to improve people’s lives. The combined strengths of pharmaceuticals and diagnostics under one roof have made Roche the leader in personalised healthcare – a strategy that aims to fit the right treatment to each patient in the best way possible. Roche is the world’s largest biotech company, with truly differentiated medicines in oncology, immunology, infectious diseases, ophthalmology and diseases of the central nervous system. Roche is also the world leader in in vitro diagnostics and tissue-based cancer diagnostics, and a frontrunner in diabetes management. Founded in 1896, Roche continues to search for better ways to prevent, diagnose and treat diseases and make a sustainable contribution to society. The company also aims to improve patient access to medical innovations by working with all relevant stakeholders. Thirty medicines developed by Roche are included in the World Health Organization Model Lists of Essential Medicines, among them life-saving antibiotics, antimalarials and cancer medicines. Roche has been recognised as the Group Leader in sustainability within the Pharmaceuticals, Biotechnology & Life Sciences Industry ten years in a row by the Dow Jones Sustainability Indices (DJSI).