FAQs
What is the primary role of the Account Manager - People Solutions at Lockton?
The primary role of the Account Manager is to serve as the service experience leader of the client team, supporting and implementing the client's benefits strategy while overseeing program administration, marketing and placement, and carrier management.
What qualifications are required for the Account Manager position?
A Bachelor's Degree in Business Administration or a related field and/or equivalent years of experience is required, along with typically more than 7 years of client services experience.
What skills are needed for this role?
Strong knowledge of the Microsoft Office Suite, exceptional verbal and interpersonal communication skills, a solid understanding of the brokerage industry, and the ability to interpret industry trends and governmental regulations are essential.
Is there a mentoring component to this position?
Yes, the Account Manager is expected to mentor and train junior-level staff.
What are the expectations regarding travel for this position?
The position requires the ability to travel by automobile and aircraft as needed.
Are there opportunities for career growth with this role?
Yes, Lockton is committed to providing opportunities for growth and creating rewarding career paths for employees.
What is Lockton's stance on diversity, equity, and inclusion?
Lockton is committed to an inclusive culture and environment, actively supporting diversity, equity, and inclusion as core values of the organization.
What kind of work environment can I expect?
The role is an in-office position that fosters a caring culture and encourages teamwork and collaboration.
What are the typical working hours for this position?
While it is a full-time position, the Account Manager may need to work outside of normal business hours as needed.
How does Lockton support employee wellbeing?
Lockton provides industry-leading health insurance and additional options to support the overall health and wellbeing of employees.