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Account Manager - Regional Enterprise

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Uber

2mo ago

  • Job
    Full-time
    Senior Level
  • Customer Relations
    Sales & Business Development
  • Culver City

AI generated summary

  • You need 5+ years in account management, a related degree, strong communication skills, problem-solving ability, and experience with CRM tools. Proven revenue growth and data-driven thinking are essential.
  • You will manage key restaurant relationships, identify growth opportunities, execute strategic plans, resolve operational issues, and collaborate with cross-functional teams to drive merchant success.

Requirements

  • A minimum of 5 years of relevant experience in account management or strategic sales with Enterprise clients (preferably in a tech, SaaS, advertising or retail media company).
  • Bachelor's degree in Economics, Finance, Business Administration, or a related field.
  • Excellent communication and interpersonal skills, with the ability to effectively collaborate with internal and external stakeholders.
  • Creative thinker with a passion for problem-solving and driving innovation.
  • Ability to thrive in a fast-paced and constantly evolving environment, with a proactive and results-driven mindset.
  • Proven track record of driving revenue growth and achieving targets.
  • Excellent communication and relationship-building abilities. Proven ability to manage high-value relationships and influence stakeholders.
  • Organizational skills - you'll need to prioritize ongoing processes and projects simultaneously.
  • Data-driven decision mentality and sound business judgment through strong analytical thinking. Ability to translate data into actionable recommendations and build high impact presentations and deliverables.
  • Ability to work cross-functionally and manage multiple stakeholders.
  • Experience with CRM and analytics tools (e. g., Salesforce, Excel).
  • Ability to travel 25% of the time.

Responsibilities

  • Own and manage relationships with key restaurant brands, serving as their main point of contact.
  • Unlock revenue opportunities through strategic upselling and cross-selling
  • Analyze performance metrics to identify growth opportunities and present data-driven recommendations to help partners optimize their performance.
  • Create and execute strategic plans to achieve merchants goals
  • Build strong relationships with mid-level and senior stakeholders both internally and externally.
  • Proactively identify operational bottlenecks and work with internal teams to resolve them.
  • Work cross-functionally with sales, marketing, customer success teams, and other cross functional areas to drive merchant growth and satisfaction.

FAQs

What is the primary focus of the Account Manager role?

The primary focus of the Account Manager role is 70% on upselling and cross-selling additional services and 30% on optimizing operational performance to ensure merchant success.

What type of experience is required for this position?

A minimum of 5 years of relevant experience in account management or strategic sales with Enterprise clients is required, preferably in a tech, SaaS, advertising, or retail media company.

Is a specific degree required for this role?

Yes, a Bachelor's degree in Economics, Finance, Business Administration, or a related field is required.

Are there any specific skills that are preferred for this position?

Preferred skills include excellent communication and relationship-building abilities, strong organizational skills, data-driven decision-making, and the ability to work cross-functionally.

How much travel is expected for this role?

The role requires the ability to travel approximately 25% of the time.

What is the salary range for this position in different locations?

The base salary range is USD$88,000 to USD$98,000 per year for Chicago, IL; Culver City, CA; and Dallas, TX. For San Francisco, CA, the salary range is USD$98,000 to USD$109,000 per year.

Are there any bonuses or additional compensation available for this role?

Yes, in addition to the base salary, you will be eligible to participate in Uber's bonus program and may be offered sales bonuses and other types of compensation.

What other benefits are available for this position?

Various benefits are available, and more details can be found at the following link: https://www.uber.com/careers/benefits.

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Uber

We reimagine the way the world moves for the better.

Technology
Industry
10,001+
Employees
2009
Founded Year

Mission & Purpose

We are Uber. The go-getters. The kind of people who are relentless about our mission to help people go anywhere and get anything and earn their way. Movement is what we power. It’s our lifeblood. It runs through our veins. It’s what gets us out of bed each morning. It pushes us to constantly reimagine how we can move better. For you. For all the places you want to go. For all the things you want to get. For all the ways you want to earn. Across the entire world. In real time. At the incredible speed of now. The idea for Uber was born on a snowy night in Paris in 2008, and ever since then our DNA of reimagination and reinvention carries on. We’ve grown into a global platform powering flexible earnings and the movement of people and things in ever expanding ways. We’ve gone from connecting rides on 4 wheels to 2 wheels to 18-wheel freight deliveries. From takeout meals to daily essentials to prescription drugs to just about anything you need at any time and earning your way. From drivers with background checks to real-time verification, safety is a top priority every single day. At Uber, the pursuit of reimagination is never finished, never stops, and is always just beginning.

Culture & Values

  • Go get it

    Bring the mindset of a champion. Our ambition is what drives us to achieve our mission. How we define a champion mindset isn’t based on how we perform on our best days, it’s how we respond on the worst days. We hustle, embrace the grind, overcome adversity, and play to win for the people we serve. Because it matters.

  • Trip obsessed

    Make magic in the marketplace. The trip is where the marketplace comes to life. The earner, rider, eater, carrier and merchant are the people who connect in our marketplace - and we see every side. This requires judgment to make difficult trade-offs, blending algorithms with human ingenuity, and the ability to create simplicity from complexity. When we get the balance right for everyone, Uber magic happens.

  • Build with heart

    We care. We work at Uber because our products profoundly affect lives and we care deeply about our impact. Putting ourselves in the shoes of the people who connect in our marketplace helps us build better products that positively impact our communities and partners. Our care drives us to perfect our craft.

  • Stand for safety

    Safety never stops. We embed safety into everything we do. Our relentless pursuit to make Uber safer for everyone using our platform will continue to make us an industry leader for safety. We know the work of safety never stops, yet we can and will challenge ourselves to always be better for the communities we serve.

  • See the forest and the trees

    Know the details that matter. Building for the intersection of the physical and digital worlds at global scale requires seeing the big picture and the details. Knowing the important details can change the approach, and small improvements can compound into enormous impact over time.

  • One Uber

    Bet on something bigger. It’s powerful to be a part of something bigger than any one of us, or any one team. That’s why we work together to do what’s best for Uber, not the individual or team. We actively support our teammates, and they support us - especially when we hit the inevitable bumps in the road. We say what we mean, disagree and commit, and celebrate our progress, together.

  • Great minds don't think alike

    Diversity makes us stronger. We seek out diversity. Diversity of ideas. Identity. Ethnicity. Experience. Education. The more diverse we become, the more we can adapt and ultimately achieve our mission. When we reflect the incredible diversity of the people who connect on our platform, we make better decisions that benefit the world.

Benefits

  • Comprehensive Healthcare

  • Flexible Work

  • Uniquely Uber

  • Health & Wellness