FAQs
What is the role of the Account Operations Manager at Scaler?
The Account Operations Manager is responsible for managing day-to-day client relationships, collaborating cross-functionally to ensure an exceptional client experience, and supporting clients throughout the ESG data gathering and analysis process.
What qualifications are required for the Account Operations Manager position?
A minimum of 2 years of professional experience, preferably in B2B real estate client/customer service, a Bachelor's degree in Business, Sustainability, Marketing, or equivalent experience, and proficiency in Microsoft Excel and PowerPoint are required.
Are there any preferred skills for this role?
Yes, experience in coding with programming languages such as PHP, Python, Javascript, SQL, or CSS, as well as a background in Real Estate, Sustainability, and technology are preferred.
What are the key responsibilities of the Account Operations Manager?
Key responsibilities include delivering professional service, determining client goals, managing ESG data processes, project management, maintaining client relationships, and contributing to process optimizations and strategic initiatives.
What benefits are included for the Account Operations Manager position?
Benefits include a competitive salary and equity stake, 25 paid vacation days (with potential for more), a hybrid work policy, four months of parental leave, an annual personal development budget, and global team meetings at least once a year.
Is there an opportunity for career development at Scaler?
Yes, Scaler offers an annual personal development budget to support continuous learning and professional growth.
What is the compensation range for this position?
The compensation range for the Account Operations Manager position is $75K - $145K.
What industries should candidates be familiar with for this role?
Candidates should ideally have experience in real estate, financial services, fund management, consulting, banking, and/or the ESG industry.
How is the work environment at Scaler?
Scaler fosters a collaborative work environment with a team of supportive and enthusiastic individuals who are committed to making a positive impact in the journey towards a net-zero carbon future.
How do I apply for the Account Operations Manager position?
Instructions on how to apply can typically be found on Scaler's career page or through the platform where the job is posted. You may need to submit a resume and cover letter detailing your experience and qualifications.