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Account Representative

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Uber

8d ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Sales & Business Development
  • Miami

AI generated summary

  • You need 1+ years in sales, familiarity with Salesforce and Google Suite, strong communication skills, persistence, curiosity, and willingness to engage in phone and field work.
  • You will manage a pipeline of local restaurants, conduct cold calls and in-person meetings, negotiate contracts, support onboarding, and maintain communication with prospects.

Requirements

  • Minimum 1+ years total professional sales experience or 0+ years with a Bachelor's Degree (earned or in progress) and exposure to sales through internships or other experiences
  • Minimum 1+ year work experience in sales (full cycle sales preferred)
  • Experience with Salesforce and Google Suite
  • Good communicator and enjoy working on teams that value collaboration
  • Willingness to roll up your sleeves and demonstrate persistence and perseverance, you aren't fearful of rejection or cold-calling
  • Comfortable thinking on your feet, genuinely curious and like to ask questions
  • Excited to learn - This is a great role to grow or build your career in sales
  • No fear of picking up the phone - this role is 70% on the phone and 30% in the field

Responsibilities

  • Own and manage a pipeline of local small and medium restaurants to sign new partnerships in your geographic region with a mix of cold-calling (at least 50 dials per day) and in-person meetings
  • Create a great first-impression and act as an ambassador of Uber Eats to develop long-term partnerships and clearly communicate the value of Uber
  • Manage contract negotiation to establish the foundation of a strong working relationship with our restaurant partners, including sustainable economics for both parties
  • Help us identify and build standard processes and collaborate with the Account Management team to support a seamless onboarding experience for each new restaurant partner
  • Proactively maintain communication channels with prospects via phone, email, and face-to-face meetings

FAQs

What is the primary responsibility of an Account Representative at Uber Eats?

The primary responsibility is to bring local and regional small and medium restaurants to the Uber Eats platform by owning and managing a pipeline of potential partnerships.

What qualifications are required for this role?

A minimum of 1+ years of professional sales experience, or 0+ years with a Bachelor's Degree (earned or in progress) and exposure to sales through internships or other experiences is required.

What are the preferred qualifications for this position?

Preferred qualifications include at least 1+ years of work experience in full cycle sales, experience with Salesforce and Google Suite, and strong communication skills with a team-oriented mindset.

How much cold-calling is expected in this role?

This role requires at least 50 dials per day as part of the cold-calling efforts to generate new partnerships.

Is this position primarily remote or in-person?

This position is primarily field-based with about 70% of the work involving phone communication and 30% in the field.

What are the benefits and compensation for this role?

For Atlanta, GA-based roles, the base hourly rate is USD$22.00 per hour, and for Miami, FL-based roles, the base salary is USD$51,480 per year. Additionally, employees are eligible for a bonus program and various other benefits.

How are success and performance measured in this role?

Success is measured by achieving and exceeding monthly quotas, as well as proactively building and managing the sales pipeline and weekly metrics.

What type of restaurants will the Account Representative work with?

The Account Representative will work with local and regional small and medium restaurants.

What kind of onboarding support will the Account Representative provide?

The Account Representative will collaborate with the Account Management team to support a seamless onboarding experience for each new restaurant partner.

What personal traits are important for this role?

Important traits include persistence, a willingness to negotiate, curiosity, strong communication skills, and comfort with rejection and cold-calling.

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Uber

We reimagine the way the world moves for the better.

Technology
Industry
10,001+
Employees
2009
Founded Year

Mission & Purpose

We are Uber. The go-getters. The kind of people who are relentless about our mission to help people go anywhere and get anything and earn their way. Movement is what we power. It’s our lifeblood. It runs through our veins. It’s what gets us out of bed each morning. It pushes us to constantly reimagine how we can move better. For you. For all the places you want to go. For all the things you want to get. For all the ways you want to earn. Across the entire world. In real time. At the incredible speed of now. The idea for Uber was born on a snowy night in Paris in 2008, and ever since then our DNA of reimagination and reinvention carries on. We’ve grown into a global platform powering flexible earnings and the movement of people and things in ever expanding ways. We’ve gone from connecting rides on 4 wheels to 2 wheels to 18-wheel freight deliveries. From takeout meals to daily essentials to prescription drugs to just about anything you need at any time and earning your way. From drivers with background checks to real-time verification, safety is a top priority every single day. At Uber, the pursuit of reimagination is never finished, never stops, and is always just beginning.

Culture & Values

  • Go get it

    Bring the mindset of a champion. Our ambition is what drives us to achieve our mission. How we define a champion mindset isn’t based on how we perform on our best days, it’s how we respond on the worst days. We hustle, embrace the grind, overcome adversity, and play to win for the people we serve. Because it matters.

  • Trip obsessed

    Make magic in the marketplace. The trip is where the marketplace comes to life. The earner, rider, eater, carrier and merchant are the people who connect in our marketplace - and we see every side. This requires judgment to make difficult trade-offs, blending algorithms with human ingenuity, and the ability to create simplicity from complexity. When we get the balance right for everyone, Uber magic happens.

  • Build with heart

    We care. We work at Uber because our products profoundly affect lives and we care deeply about our impact. Putting ourselves in the shoes of the people who connect in our marketplace helps us build better products that positively impact our communities and partners. Our care drives us to perfect our craft.

  • Stand for safety

    Safety never stops. We embed safety into everything we do. Our relentless pursuit to make Uber safer for everyone using our platform will continue to make us an industry leader for safety. We know the work of safety never stops, yet we can and will challenge ourselves to always be better for the communities we serve.

  • See the forest and the trees

    Know the details that matter. Building for the intersection of the physical and digital worlds at global scale requires seeing the big picture and the details. Knowing the important details can change the approach, and small improvements can compound into enormous impact over time.

  • One Uber

    Bet on something bigger. It’s powerful to be a part of something bigger than any one of us, or any one team. That’s why we work together to do what’s best for Uber, not the individual or team. We actively support our teammates, and they support us - especially when we hit the inevitable bumps in the road. We say what we mean, disagree and commit, and celebrate our progress, together.

  • Great minds don't think alike

    Diversity makes us stronger. We seek out diversity. Diversity of ideas. Identity. Ethnicity. Experience. Education. The more diverse we become, the more we can adapt and ultimately achieve our mission. When we reflect the incredible diversity of the people who connect on our platform, we make better decisions that benefit the world.

Benefits

  • Comprehensive Healthcare

  • Flexible Work

  • Uniquely Uber

  • Health & Wellness