FAQs
What is the main responsibility of the Accounts Receivable Clerk?
The primary responsibility is to manage customer applications, maintain accurate customer records, and handle customer inquiries.
What types of customer payments will I be processing?
You will be processing various forms of customer payments including checks, credit cards, and ACH transactions.
What software tools will I be using in this role?
You will use various software tools such as Microsoft Outlook, Teams, Excel, Word, SharePoint, and PowerPoint. Experience with Oracle would also be beneficial.
What kind of customer-related tasks will I be performing?
You will conduct research and resolution of discrepancies in customer accounts, prepare and manage bank reconciliations, generate and distribute customer statements, and respond to customer inquiries and disputes.
Will I need to handle refunds and adjustments?
Yes, you will be responsible for processing refunds, credits, and adjustments as necessary.
Is experience in accounting software required for this position?
While experience with Oracle is beneficial, it is not explicitly required; familiarity with general accounting practices and software is essential.
What regulations and policies will I need to comply with in this role?
You must ensure compliance with all relevant laws, regulations, and company policies concerning accounts receivable and customer transactions.
Are there opportunities for additional duties in this position?
Yes, you may take on additional duties as assigned by management.
How quickly will I need to respond to customer inquiries?
You are expected to respond promptly and effectively to customer inquiries and disputes.
Is this position part of a larger company?
Yes, this position is with a Fortune 500 Healthcare company based out of Minnesota.