FAQs
Who is eligible to apply for the Administration Team Lead position?
The vacancy is open only to applicants from the Hampshire & Isle of Wight NHS system, which includes organizations such as Hampshire and Isle of Wight ICB, Southern Health FT, Portsmouth Hospitals University NHS Trust, Isle of Wight NHS Trust, University Hospital Southampton FT, Solent NHS Trust, South Central Ambulance Service, or Hampshire Hospitals FT.
What are the key responsibilities of the Administration Team Lead?
The key responsibilities include leading a team of administrators, ensuring the smooth running of the patient journey through coordinated and streamlined administrative processes, and providing cross-cover for other Team Leaders to maintain an effective administration service at all times.
What qualifications are required for this position?
Applicants must have an NVQ Level 4 or equivalent experience, be educated to GCSE standard with passes in English and Maths, and should have experience in administration within a customer-focused environment.
Is prior experience in a hospital setting necessary for this role?
While it is not mandatory, previous experience of working in an acute hospital setting is considered desirable.
What kind of training and development opportunities does the Trust offer?
UHS offers fantastic training and development opportunities to help staff achieve their career aspirations, with a focus on providing a supportive environment for growth.
Is there flexibility in the working hours for this role?
Yes, the organization is open to discussing flexibility in working hours, and applicants are encouraged to talk about their needs during the interview.
What benefits do UHS employees receive?
Employees have access to NHS discounts, a minimum of 35 days paid holiday (pro rata), and a generous pension scheme.
What personal attributes are desirable for candidates applying for this role?
Candidates should be customer-focused, friendly, enthusiastic, adaptable, and able to prioritize tasks effectively while coping with deadlines.
What software skills are required for this position?
Applicants should have a good working knowledge of Microsoft Office software, particularly Word and Excel.
What are the Trust values that candidates must align with?
Candidates must embody the Trust values of putting Patients First, Always Improving, and Working Together.