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Administrative Assistant

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Manchester University NHS Foundation Trust

20d ago

  • Job
    Full-time
    Entry Level
  • People, HR & Administration
    Healthcare
  • Manchester

AI generated summary

  • You should be motivated, organized, adaptable, and detail-oriented with strong communication skills. Enjoy fast-paced work and be flexible to improve the patient experience.
  • You will record patient details, manage calls, relay messages, and greet visitors, ensuring compliance with data quality and Trust policies.

Requirements

  • The ideal candidate will be highly motivated, good team player, organised, flexible and can maintain attention to detail.
  • Enjoy working in a fast-paced environment, be adaptable and willing to take on various duties.
  • The successful candidate will have excellent communication skills and will demonstrate flexibility being committed to improving the patient experience.
  • Previous candidates need not apply.
  • Please take note of the working pattern for this post, this is a 20 hour per week post Mon to Fri 12:30 to 16:30.

Responsibilities

  • Utilise the Trust systems to accurately record patient details and activities (including but not limited to appointments, admissions, discharge, addition to waiting list), ensure the timely recording of all patient activity in line with the Trust Patient Access Policy including data quality requirements.
  • Provide a telephone service, answering and recording incoming calls, relaying queries, and messages as necessary, liaising with other departments and external organisations where appropriate.
  • Greet visitors to the department.

FAQs

What is the working pattern for this Administrative Assistant position?

This is a part-time position requiring 20 hours per week, Monday to Friday from 12:30 to 16:30.

What qualifications are required for the Administrative Assistant role?

The ideal candidate should have excellent communication skills, be organized, flexible, and able to work effectively in a fast-paced environment. Specific formal qualifications are not mentioned, but relevant administrative experience is beneficial.

Are previous candidates allowed to reapply for this position?

No, previous candidates need not apply.

Will the role involve direct interaction with patients?

Yes, the role involves greeting visitors to the department and assisting with administrative support related to patient details and activities.

Who can I contact for more information about the position?

For further details or informal visits, you can contact Ruth Duarte, Operational Manager, at ruth.duarte@mft.nhs.uk or by calling 0161 291 2547.

What types of administrative tasks will I be responsible for in this role?

You will assist in providing a full range of administrative support to clinical teams, including recording patient details and activities, answering and recording incoming calls, and liaising with other departments and external organizations.

Is there an emphasis on teamwork in this role?

Yes, the role requires a good team player who is adaptable and willing to take on various duties to support the team effectively.

Does MFT have opportunities for career development?

Yes, MFT provides equal opportunities for career development that are fair, open, and transparent.

What are the benefits of working at MFT?

MFT is one of the largest NHS Trusts, offering numerous opportunities for advancement, a digitally enabled environment, a commitment to sustainability, and a culture of inclusion and belonging.

Will I need to use any specific IT systems in this role?

Yes, you will utilize the Trust systems to accurately record patient details and activities, including data quality requirements.

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Manchester University NHS Foundation Trust

Science & Healthcare
Industry
10,001+
Employees

Mission & Purpose

Manchester University NHS Foundation Trust (MFT) is one of the largest acute Trusts in the UK, employing over 20,000 staff. We are responsible for running a family of nine hospitals across six separate sites, providing a wide range of services from comprehensive local general hospital care through to highly specialised regional and national services. We are the main provider of hospital care to approximately 750,000 people in Manchester and Trafford and the single biggest provider of specialised services in the North West of England. We are also the lead provider for a significant number of specialised services including Breast Care, Vascular, Cardiac, Respiratory, Urology Cancer, Paediatrics, Women’s Services, Ophthalmology and Genomic Medicine.