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Administrative Assistant

  • Job
    Full-time
    Junior Level
  • Customer Relations
    People, HR & Administration
  • Markham

AI generated summary

  • You should possess excellent communication skills, empathy, advanced MS Office proficiency, a detail-oriented and organized approach, and at least two years of administrative experience.
  • You will manage calls and visitors, process mail, order supplies, support leadership, assist with onboarding and office events, handle maintenance requests, and manage client files.

Requirements

  • Excellent communication and interpersonal skills (telephone, written and face to face)
  • Good level of empathy and diplomacy
  • An enthusiastic, professional and flexible attitude to work with a common sense approach
  • Keen to develop over a period of time with a willingness and ability to learn
  • A reliable, dependable, professional with
  • Advanced computer proficiency with MS Office
  • Detail oriented, highly organized and customer service oriented
  • Attention to detail with a high level of accuracy
  • Ability to multi‐task between a variety of tasks, projects, and deadlines
  • Secondary school diploma required; post-secondary education an asset
  • Minimum of two years administrative or business office experience; reception/call center experience preferred
  • Advanced computer proficiency with Microsoft Office products including Adobe Suite/InDesign.

Responsibilities

  • Collaborate with fellow Centre of Excellence team members by answering incoming calls and direct the caller to appropriate associate; transfer caller to voice mailbox when associate is unavailable; takes and retrieves messages
  • Greets and directs visitors to the company; manages reception area to maintain a professional image
  • Receive, scan and forward incoming mail. Process outgoing mail – Canada Post / ICS /Courier
  • Ordering, receiving, stocking and distribution of office supplies
  • Perform administrative tasks and operational support activities for Senior Leaders
  • Act as a liaison with other departments on basic administrative and operational matters
  • Prepare onboarding kits for new hires, including desk preparation, parking passes, key/password set up for new hires/employees
  • Assist with internal office moves
  • Assist with on site event planning/internal events - retirement parties etc
  • Assist with facilities/maintenance request calls for office
  • Other localized requirements
  • DMS administrator support-setting up and maintain client files

FAQs

What are the primary responsibilities of the Administrative Assistant?

The primary responsibilities include answering and directing calls, greeting and managing visitors, processing mail, ordering and distributing office supplies, performing administrative tasks for senior leaders, assisting with onboarding, event planning, and other localized administrative tasks.

What qualifications are required for this position?

A secondary school diploma is required, with post-secondary education being an asset. Additionally, a minimum of two years of administrative or business office experience is preferred, particularly in reception or call center roles.

What skills are necessary for success in this role?

Successful candidates should have excellent communication and interpersonal skills, advanced proficiency with MS Office and Adobe Suite/InDesign, a detail-oriented and organized approach, the ability to multitask, strong customer service skills, and a willingness to learn.

Is there a specific work environment expected for this position?

Yes, the Administrative Assistant will work in a professional office environment, managing the reception area and interacting with colleagues, visitors, and clients daily.

Are there opportunities for career advancement?

Yes, Gallagher offers exciting career opportunities and encourages ongoing professional development and learning within the organization.

What benefits does Gallagher offer to employees in this position?

Gallagher offers flexible medical and dental coverage, life insurance, retirement savings plans, employee stock purchase plans, educational reimbursement, gym membership discounts, paid sick and personal days, and more.

Does Gallagher promote diversity and inclusion in the workplace?

Yes, Gallagher values inclusion and diversity as a core part of its business, embracing diverse identities and experiences to better serve clients and communities.

How does Gallagher accommodate individuals with disabilities?

Gallagher provides reasonable accommodations for known physical or mental limitations of qualified individuals with disabilities during the selection process and in the workplace, unless it imposes an undue hardship on business operations.

Finance
Industry
10,001+
Employees

Mission & Purpose

The reinsurance landscape is evolving. To compete in a global marketplace, our clients and carriers demand scale and breadth. And we’re rising to meet the challenges ahead. As we welcome Willis Re to the Gallagher Re team, we look forward to driving greater value by combining the knowledge and expertise of our two organisations. The new Gallagher Re is more than just bigger. It’s smarter, faster, and stronger. At Gallagher Re, client advocacy is at the heart of everything we do. We are here to help you face your future with confidence.