FAQs
What is the primary responsibility of the Administrative Assistant at Genesys?
The primary responsibility of the Administrative Assistant is to assist the Facilities Management team with day-to-day administrative and office support activities across the operations of Genesys Cloud Services Cayman, Ltd – Philippine Branch.
Who does the Administrative Assistant report to?
The Administrative Assistant reports to the Senior Manager, Corporate Services.
What qualifications are required for the position?
Candidates must possess at least a Bachelor’s/College Degree and have 2-4 years of receptionist or office administration experience.
Is customer service experience important for this role?
Yes, being customer service oriented is important as the role requires interaction with management, employees, clients, and visitors.
What are the main areas of responsibility for this role?
Key areas of responsibility include facilities maintenance and security, procurement and vendor coordination, travel support, and office support & hospitality.
What skills are preferred for the candidate?
Candidates should have strong written and verbal communication skills, attention to detail, and the ability to multi-task and adapt quickly to changes.
Will the Administrative Assistant be required to work on-site?
Yes, the candidate must be willing to work on-site and on shifting schedules.
What training is considered a plus for this position?
BOSH (Basic Occupational Safety and Health) training is a plus but not required.
How does Genesys define its company culture?
Genesys emphasizes a culture of empathy, collaboration, and the ability for employees to make a larger impact on the company and take ownership of their work.
Are there opportunities for career growth within Genesys?
Yes, Genesys empowers employees to take ownership of their work and thus encourages personal and professional growth within the company.