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Administrative Assistant

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Robert Half

14d ago

  • Job
    Full-time
    Mid & Senior Level
  • People, HR & Administration
    Real Estate & Property
  • Waterloo

AI generated summary

  • You need proven admin experience, strong organizational skills, the ability to multitask, social media management with Canva experience, and strong interpersonal skills.
  • You will manage CRM data, analyze real estate markets, update customer profiles, conduct social media research, handle transaction paperwork, track client and operating costs, and create social media content.

Requirements

  • Proven administrative experience.
  • Ability to prioritize and multitask in a constantly changing environment.
  • Exceptional organizational and system management skills.
  • Experience managing social media channels and creating content using Canva is a must.
  • Strong interpersonal skills and a friendly demeanor.

Responsibilities

  • Manage and optimize the use of our CRM, Follow Up Boss, including recognizing essential dates such as birthdays, anniversaries, and other significant touchpoints.
  • Compile and analyze the real estate market data, providing updates on home values and equity, and identifying potential seller or buyer opportunities.
  • Constantly update and optimize our customer database, by tagging customers profiles based on data like marital status, children, pet ownership, location, etc.
  • Conduct social media research to enrich our CRM data and ensure all relevant customer information is up-to-date and accurate.
  • Handle all transaction paperwork, liaising with lawyers and managing documents for upcoming or recent transactions.
  • Maintain spreadsheets tracking client details, house pricing, commission pricing, legal services used, etc.
  • Manage a separate spreadsheet to track operating costs such as staging, cleaning, gifts, referral bonuses, new signs, business cards.
  • Design and schedule engaging social media content via Canva and Meta Business.

FAQs

What type of experience is required for the Administrative Assistant position?

Proven administrative experience is required for this position.

What skills are necessary to excel in this role?

The ideal candidate should possess exceptional organizational and system management skills, strong interpersonal skills, and the ability to prioritize and multitask in a constantly changing environment.

Is experience with social media management required?

Yes, experience managing social media channels and creating content using Canva is a must.

What responsibilities will the Administrative Assistant have regarding the CRM?

The Administrative Assistant will manage and optimize the use of the CRM, Follow Up Boss, including recognizing essential dates and updating customer profiles based on various data points.

What kind of tasks will the Administrative Assistant perform related to market data?

They will compile and analyze real estate market data, providing updates on home values and equity, and identifying potential seller or buyer opportunities.

How will the Administrative Assistant support transaction paperwork?

The role involves handling all transaction paperwork, liaising with lawyers, and managing documents for upcoming or recent transactions.

Will the Administrative Assistant be involved in social media content creation?

Yes, the Assistant will design and schedule engaging social media content using Canva and Meta Business.

How will the Administrative Assistant keep customer information up-to-date?

They will conduct social media research and constantly update the customer database to ensure all relevant information is accurate.

What tools or platforms will the Administrative Assistant need to be familiar with?

The Assistant should be familiar with Follow Up Boss for CRM management, as well as Canva for designing social media content.

Will there be opportunities for training and development in this role?

Yes, Robert Half offers free online training to help you succeed in your position.

Robert Half

Helping you find skilled candidates, in-demand jobs, and solutions you need to do your best work yet.

Human Resources
Industry
10,001+
Employees
1948
Founded Year

Mission & Purpose

Robert Half is a global staffing firm that specialises in placing skilled professionals in accounting, finance, technology, legal, creative, and administrative roles. Their ultimate mission is to connect talented individuals with leading companies, ensuring both businesses and employees achieve their full potential. The company's purpose is to provide personalised recruitment services, helping clients find the right talent and job seekers find fulfilling careers, all while maintaining a high standard of ethical practices and industry expertise.