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Administrative Assistant

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Copart

28d ago

  • Job
    Full-time
    Entry & Junior Level
  • Business, Operations & Strategy
  • Dallas

AI generated summary

  • You need an associate degree or relevant experience, 6 months in administration, strong presentation and communication skills, problem-solving abilities, customer service focus, and proficiency in Microsoft Office.
  • You will provide customer assistance, handle inquiries, maintain training materials, coordinate meetings, and ensure excellent customer service at all times.

Requirements

  • Associate degree, or equivalent combination of education, experience, and training that provides the required knowledge and skills
  • Minimum of six months experience in an administrative role
  • Proficient presentation skills
  • Excellent written and oral communication skills
  • Problem-solving and decision-making, sound judgment
  • Capable of delivering outstanding customer service
  • Microsoft office suite (Word, Excel, Outlook, PowerPoint)

Responsibilities

  • Assess customers' needs and provide assistance and information on product features
  • Prioritize and respond to incoming calls, emails, and Sales Team requests
  • Remain knowledgeable on products and services offered
  • Create and maintain inside and outside training material
  • Sort/Action/File incoming emails via the shared mailbox
  • Resolve customer issues by investigating problems, developing solutions, preparing reports
  • Provide sales materials for meetings, such as presentations, flyers, and other documents
  • Arrange and coordinate meeting rooms, teleconference setup, and other tasks related to client visits
  • Work with account managers to ensure new customer instructions are communicated
  • Take ownership of any general customer inquiry, allocate and confirm resolution for customer
  • Assist in the preparation and management of regularly scheduled reports
  • Deliver excellent customer service both internally and externally

FAQs

What are the primary responsibilities of the Administrative Assistant role?

The primary responsibilities include handling customer support requests through phone, email, and customer portal, as well as providing support to the National Sales Team members.

What skills are important for an Administrative Assistant to possess?

Attention to detail, excellent communication skills, organization, and the ability to prioritize tasks are important skills for an Administrative Assistant to have.

How important is completing tasks accurately and in a timely manner in this role?

Completing tasks accurately and in a timely manner is imperative in order to provide effective support to both customers and the National Sales Team.

What kind of support will the Administrative Assistant provide to the National Sales Team?

The Administrative Assistant will provide various types of support to the National Sales Team members, such as coordinating appointments, managing calendars, and assisting with sales presentations.

Copart is a global leader in online car auctions, and a premier destination for the resale and remarketing of vehicles.

Manufacturing & Electronics
Industry
5001-10,000
Employees
1982
Founded Year

Mission & Purpose

Copart, a global online auto auction company headquartered in Dallas, Texas is a top-performing S&P 500 company, as noted by The Wall Street Journal. Copart is a global technology leader in the online vehicle auction industry that connects its buyers and sellers via its patented cutting-edge VB3 technology. With a passion for excellence, Copart has a great company culture and strong dedication to our employees. Copart is a veteran-founded company that honors the service of active & reserve duty employees. Copart’s veteran commitments include Leadership Development Programs, tuition reimbursement, and up to 10 days of paid leave for non-activation orders like training. Founded in 1982, Copart connects more than 750,000 buyers and sellers from over 200 locations around the world. With our innovative technology, we remarket salvage and clean title vehicles to dealers, dismantlers, rebuilders, exporters and end users through a multi-channel online internet platform. Copart sells vehicles on behalf of insurance companies, banks, finance companies, fleet owners, car dealerships, cars sourced from the general public and others. Because we are a 100% online auto auction company, Copart Members can browse our incredible inventory, set their own price and get great deals on vehicles through their home computer, smartphone or other mobile device. Copart’s vehicles can range in condition from damaged vehicles that can be used as rebuild projects to like-new, used vehicles. Copart is the parent company to a portfolio of auto service companies, including CashForCars.com, CrashedToys, and National Powersport Auctions (NPA). We currently operate in the United States (Copart.com), Canada (Copart.ca), the United Kingdom (Copart.co.uk), the Republic of Ireland (Copart.ie), Brazil (Copart.com.br), Germany (Copart.de), the United Arab Emirates, Oman and Bahrain (Copartmea.com), Spain (Copart.es), and Finland (copart.fi).