FAQs
What are the primary responsibilities of the Administrative Assistant role?
The primary responsibilities include supply ordering, calendar management, presentation support and development, onboarding support, tech support, expense report assistance, travel support, event coordination, and paid time off tracking.
What qualifications are preferred for this position?
Preferred qualifications include 1-5 years of administrative experience in financial services, strong Microsoft Office skills, excellent written and verbal communication skills, familiarity with collecting and interpreting data for presentations, strong attention to detail, and experience completing expense reports and booking travel.
What is the required education for this role?
A high school diploma or GED is required for this position.
What are the working hours and schedule for the Administrative Assistant role?
The working hours are 40 hours per week with a Monday to Friday work schedule.
Is there any flexibility in working arrangements?
Yes, there may be flexibility as we support remote work in a hybrid format.
What does the onboarding support entail?
Onboarding support involves collaborating with the onboarding coordinator and management to ensure a smooth onboarding experience for new colleagues.
Will I be responsible for booking travel arrangements?
Yes, you will be responsible for booking travel for Divisional Sales Managers (DSMs) and Regional Sales Managers (RSMs) as needed.
What kind of support will I provide for presentations?
You will provide support by creating presentation decks, including those intended for leadership.
Is there an emphasis on diversity and inclusion at Citizens?
Yes, Citizens values diversity, equity, and inclusion, and is committed to treating everyone with respect and professionalism.
Are there any background check requirements for employment?
Yes, any offer of employment is conditioned upon the candidate successfully passing a background check, which may include various checks such as criminal background and prior employment verification.