FAQs
What are the primary responsibilities of the Administrative Assistant in Human Resources?
The primary responsibilities include maintaining confidential personnel files, processing human resources transactions, assisting in the hiring process of firefighter recruits, preparing offer letters, tracking compliance, and providing general administrative support to the Human Resources Division.
Is a bachelor's degree required for this position?
A bachelor's degree in business administration or a related field is preferred but may be substituted for the required experience of at least two years in a related field.
What software skills are necessary for this job?
A working knowledge of Microsoft Office (Word, Excel, and PowerPoint) is required, with demonstrated proficiency in PeopleSoft strongly preferred.
Are there specific interpersonal skills required for this position?
Yes, strong interpersonal skills are required, including excellent customer service, oral and written communication skills, as well as the ability to maintain confidentiality.
What is the weekly working hours for the Administrative Assistant position?
The position requires 35 hours of work per week.
Is residency in Boston a requirement for this position?
Yes, Boston residency is required for the Administrative Assistant - Human Resources position.
What type of projects might the Administrative Assistant be asked to assist with?
The Administrative Assistant may assist with special projects as assigned, which could include various administrative tasks related to human resources operations.
What types of transactions will the Administrative Assistant handle?
The Administrative Assistant will handle personnel transactions including hires, promotions, transfers, suspensions, and terminations, ensuring timely and accurate submissions in the HRIS.
What customer service functions will the Administrative Assistant perform?
The Administrative Assistant will respond to employee requests and questions, answer telephones, take phone messages, and manage email correspondence.
How important is attention to detail in this role?
Attention to detail is extremely important, as the role involves processing confidential personnel transactions and maintaining accurate records.