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Administrative Clerk

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Serco

2mo ago

  • Job
    Full-time
    Entry & Junior Level
  • Government & Politics
    People, HR & Administration
  • Aurora

AI generated summary

  • You must have a high school diploma or GED, able to obtain a DoD Secret clearance, and 0-2 years of experience. Proficiency in Microsoft Office and experience with Navy documentation is needed.
  • You will provide administrative support, manage correspondence, schedule meetings, maintain filing systems, assist with applicant paperwork, and compile reports and data analysis.

Requirements

  • The ability to obtain and maintain a DoD Secret clearance.
  • A high school diploma or GED.
  • 0-2 years of experience.
  • 10% travel required.
  • High proficiency in Microsoft Office suite to include: Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft Access, Microsoft PowerPoint, Microsoft Visio, and Microsoft SharePoint Workspace.
  • Experience editing and formatting documents in accordance with SECNAV awards instruction and Navy Correspondence Manual.

Responsibilities

  • Provide direct support to program administrators by providing administrative services to type, edit, and distribute a wide variety of correspondence under established guidelines and procedures.
  • Prepare personal awards based on an awards template as well as engraving names and command logo on plaques in accordance with standard operating procedures.
  • Answer and direct incoming telephone calls and visitors.
  • Schedule and plan meetings/appointments as required, including conference calls.
  • Liaise with staff members, applicants and the general public on a daily basis.
  • Develop and maintain filing systems for applicant files, general correspondence, forms, reports, minutes, and other materials per direction and procedures.
  • Assist with distribution, photocopying, faxing, mailing, and preparation of routine correspondence and outgoing materials as needed.
  • Coordinate, compile, and maintain data for submission in monthly/quarterly/annual reports.
  • Assist with screening, reviewing and verifying the accuracy of applicant enlistment paperwork and update applicant enlistment documents using secure automated personnel data systems as needed.
  • Organize, collect, analyze, and present statistical information related to the tracking of applicants, goal attainment, and marketing analysis for both officer and enlisted programs.
  • Prepare reports for Program Managers and higher level personnel, describing problems that are recurring or causing significant delays or costs, the corrective actions taken, and the need for additional time or resources needed to meet recruiting objectives.
  • Obtain workload data and track progress in meeting objectives and use of resources via web-based Navy applications and other commercially available web-based programs.

FAQs

What is the hourly pay rate for the Administrative Clerk position?

The hourly pay rate for this position is $18.44/hour plus an additional $4.23/hour for Health and Welfare (H&W).

What qualifications are required for the Administrative Clerk role?

A high school diploma or GED, the ability to obtain and maintain a DoD Secret clearance, and 0-2 years of experience are required for this role.

Is travel required for this position?

Yes, there is a requirement for 10% travel in the Administrative Clerk position.

What skills are desired for this role?

Desired skills include high proficiency in the Microsoft Office suite, experience in editing and formatting documents according to SECNAV awards instruction and the Navy Correspondence Manual.

What kind of support will the Administrative Clerk provide?

The Administrative Clerk will provide administrative services, including typing, editing correspondence, scheduling meetings, maintaining filing systems, and assisting with applicant enlistment paperwork.

Who does Serco support with the Navy Recruiting Command?

Serco supports the Navy Recruiting Command to recruit quality individuals from the diverse population of the country, focusing on effective and motivated recruiting outcomes.

Can I apply for this job if I have no previous administrative experience?

Yes, you can apply if you have 0-2 years of experience, as stated in the qualifications.

What should I do if I need an accommodation during the application process?

You should email careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1, if you require an accommodation.

Does Serco provide benefits for its employees?

Yes, Serco offers a range of benefits for employees. You can review them at https://www.serco.com/na/careers/benefits-of-choosing-serco.

Is Serco an equal opportunity employer?

Yes, Serco is an equal opportunity employer and evaluates qualified applicants without regard to various legally protected characteristics.

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Serco

Technology
Industry
10,001+
Employees

Mission & Purpose

Serco is one of the world’s largest providers of public services to Governments, employing over 50,000 people in over 20 countries. The services we provide are often of critical importance to the communities and nations we serve. Providing public services is one of the most satisfying and rewarding careers you can have. You have an ability to make a real positive difference to people’s lives and to the safety and security of your community and country. Serco operates in five sectors of public-service provision: Health, Transport, Justice & Immigration, Defence and Citizens Services. Sometimes we are supporting people at troubled times in their lives, be they unemployed, refugees fleeing persecution, or in prison. In other parts of our business we are running some of the most advanced train services in the world, delivering essential support to armed forces, keeping hospitals safe and running 24x7, and providing environmental services. Serco is a business where people and values matter. We have a strong public service ethos, and we employ people who want to make a positive difference to other people’s lives. We operate in North America, UK, Europe, Middle East, Hong Kong, Australia and New Zealand, and we encourage people to develop their careers moving both between different businesses and countries. And as a business which delivers “front-line” public services, employing tens of thousands of people, we are constantly developing and promoting people; our need for skilled leaders is insatiable, and few companies can offer as many opportunities for people to grow their careers. We are looking for people to join Serco who share our desire to make a positive difference, the confidence to work as part of a team, the insight to spot the opportunity to do things better, and, importantly, the ability to take the initiative and put great ideas into practice wherever they are needed.

Culture & Values

  • Trust

  • Care

  • Innovation

  • Pride