FAQs
What qualifications are required for the Administrative Officer position?
The post holder is expected to hold a secretarial or administrative qualification at HNC level or similar, or be able to demonstrate equivalent work experience.
How much administrative experience is required for this role?
At least two years of administrative experience are required, along with experience in patient-facing work.
What specific skills are necessary for this job?
Candidates should have excellent communication and interpersonal skills, a high level of organizational and IT skills, and be proficient in MS Office packages. A non-judgmental attitude is also essential.
Can I apply for this position if I am from outside the UK?
No, this role does not meet the eligibility criteria for a Skilled Worker visa or a Health and Care Worker visa, and NHS Highland is unable to provide a Certificate of Sponsorship (CoS).
How should I apply for the Administrative Officer position?
You should apply for this post by completing the application process on Jobtrain and should not upload a CV, as it will not be used for short listing purposes.
What should I do if I encounter issues with the application process on Jobtrain?
For help with any system issues, you can contact the Jobtrain Candidate Support Hub for advice and support.
Can I amend my application after submission?
No, once you have submitted your application form, you will be unable to make any amendments.
What are the new working hours for this role?
NHS Scotland is reducing the full-time working week from 37.5 to 37 hours per week from 1 April 2024, but with no change in pay.
Is there an informal contact for questions about the role?
Yes, informal enquiries can be directed to Aimee Stanway at aimee.stanway@nhs.scot.
How will communication regarding my application be conducted?
Communication regarding your application will be conducted via email, so it is important to ensure your email address is entered accurately and to check it regularly, including your junk folders.