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  • Job
    Full-time
    Junior & Mid Level
  • People, HR & Administration
    Healthcare
  • London

AI generated summary

  • You must provide high-quality admin support in a busy environment, handle complex issues, make judgments independently, and be willing to work across different locations as needed.
  • You will manage emergency calls, support projects, ensure office efficiency, liaise with teams, and handle sensitive issues, adapting to diverse tasks as needed for effective service operation.

Requirements

  • The Department of Paediatric Intensive Care and South Thames Retrieval Service is seeking to an Administrative Officer to provide a high-quality administrative support service to our specialist paediatric intensive care transport service.
  • The role will require the individual to interact with a multidisciplinary team in a very busy office environment, dealing with highly complex and sensitive issues, often requiring appropriate judgments to be made under minimal supervision.
  • The duties and responsibilities listed below are representative of the Patient Pathway Coordinator role and its purpose within the service; they are not exhaustive and the post holder may be required to undertake additional or alternative administrative and managerial duties and responsibilities commensurate with the level of the post, to support the smooth running of the department.
  • As such it is a requirement of your employment that the post-holder is prepared to work at any additional or different location owned or served by the Trust, either on an ongoing or temporary basis according to the demands of the service.

Responsibilities

  • The post holder will work within the paediatric intensive care transport service and will be a central role in the daily running of this service.
  • The post holder will provide a broad range of support activities to ongoing and fixed term projects within the department and will ensure the smooth running of the office and effective internal and external liaison to contribute to the successful running of the office as a whole.
  • With primary responsibility for receiving and logging emergency telephone calls from referring district general hospitals via a multi-line telephone service.
  • The role will require the individual to interact with a multidisciplinary team in a very busy office environment, dealing with highly complex and sensitive issues, often requiring appropriate judgements to be made under minimal supervision.
  • The duties and responsibilities listed below are representative of the Patient Pathway Coordinator role and its purpose within the service; they are not exhaustive and the post holder may be required to undertake additional or alternative administrative and managerial duties and responsibilities commensurate with the level of the post, to support the smooth running of the department.
  • It is a requirement of your employment that the post-holder is prepared to work at any additional or different location owned or served by the Trust, either on an on-going or temporary basis according to the demands of the service.

FAQs

What is the role of the Admission Officer in the Paediatric Intensive Care and South Thames Retrieval Service?

The Admission Officer provides high-quality administrative support to the specialist paediatric intensive care transport service, ensuring the smooth running of the office and effective communication within a multidisciplinary team.

What are the primary responsibilities of the Admission Officer?

The primary responsibilities include receiving and logging emergency telephone calls from referring district general hospitals, supporting ongoing and fixed-term projects, and ensuring effective internal and external liaison.

Is experience in a healthcare setting required for this position?

While prior experience in a healthcare setting is beneficial, it is not explicitly required; however, familiarity with handling sensitive and complex issues is important.

What kind of work environment can the Admission Officer expect?

The Admission Officer can expect to work in a very busy office environment where they will interact with a multidisciplinary team and deal with highly complex and sensitive issues.

Are there opportunities for professional development in this role?

Yes, the role may include opportunities for additional responsibilities and alternative administrative and managerial duties, which can contribute to professional growth.

Will the Admission Officer need to work at different locations?

Yes, the post-holder may be required to work at any additional or different location owned or served by the Trust, depending on the demands of the service.

Who can I contact for further information about the job?

For further details or informal visits, you can contact Kiki Tse, the Service Manager, at kiki.tse@gstt.nhs.uk or by telephone at 020 7188 5186.

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Mission & Purpose

Guy's and St Thomas' NHS Foundation Trust is a leading healthcare provider in the UK, offering a wide range of medical services through its hospitals and community services. The Trust is dedicated to providing high-quality, compassionate care to patients while advancing medical research and education. Their ultimate mission is to improve health outcomes and enhance the well-being of the communities they serve. The Trust is committed to innovation, excellence in care, and ensuring equitable access to healthcare for all.