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AE - Sales Leader

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American Eagle Outfitters Inc.

1mo ago

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Customer Relations
    Sales & Business Development
  • Burlington

AI generated summary

  • You love AE and Aerie, have retail management experience, excel in multitasking and time management, possess business acumen, and have flexible availability to align with guest shopping times.
  • You drive sales, lead and inspire your team, recruit and train talent, set and achieve goals, innovate visual and operational standards, and ensure safety and integrity in all operations.

Requirements

  • You love AE and Aerie products!
  • You've led teams in a retail management role previously - #practicemakesperfect!
  • You can multi-task and have attention to detail; priority-setting and time management are your strong suits.
  • Business acumen? You've got it!
  • You have flexible availability - you're available to work when the guest shops!

Responsibilities

  • You have a passion for driving sales: As a key LOD (Leader on Duty), you're an expert at driving sales by maximizing Fitting Room and Salesfloor productivity and building guest loyalty through a best-in-class, in-store guest experience. You support Store Leadership in doing what it takes to maximize business opportunities to drive KPI results.
  • You're a people leader: You're all about motivating and inspiring the team through AEO's core values. You're a role-model leader and you always hold associates accountable to rocking AEO's service standards, especially on the Salesfloor and in the Fitting Room.
  • You've got an eye for talent and a love of training: You make it a top priority to recruit and hire strong talent to ensure the store is always staffed to meet business needs. You take pride in training and developing associates to ensure they continue to provide outstanding service and represent a Guest First culture.
  • You know that teamwork makes the dream work: You challenge Sales and Stock Associates with clear, attainable goals and consistently provide ongoing performance feedback through real-time coaching. You motivate associates and drive engagement by celebrating outstanding performance - #winning!
  • You're a visual & operational innovator: You're a natural at executing and innovating daily visual and operational procedures including shipment processing, merchandising moves and visual standards. Most importantly, you ensure the Fitting Rooms are always guest-ready and rocking AEO Brand Standards.
  • Integrity is your middle name: You ensure store safety standards are maintained, you're committed to Asset Protection standards, you always adhere to AEO's policies and procedures, and you do the right thing - always.

FAQs

What is the main responsibility of the Sales Leader?

The main responsibility of the Sales Leader is to support the Store Leadership Team by managing daily operations, driving sales, and ensuring an exceptional guest experience.

What qualities should a candidate have to be a great fit for this role?

A great candidate should have a passion for AE and Aerie products, previous experience leading teams in retail management, strong multitasking and attention to detail skills, solid business acumen, and flexible availability.

How does the Sales Leader contribute to team motivation?

The Sales Leader motivates and inspires the team by exemplifying AEO's core values, holding associates accountable to service standards, and providing ongoing feedback and recognition for outstanding performance.

What type of training does the Sales Leader provide?

The Sales Leader prioritizes recruiting and hiring strong talent and takes pride in training and developing associates to ensure they deliver outstanding service and embody a Guest First culture.

What are the visual and operational responsibilities of the Sales Leader?

The Sales Leader is responsible for executing and innovating daily visual and operational procedures, ensuring the store is visually appealing, and that Fitting Rooms are always guest-ready and meet AEO Brand Standards.

How important is integrity in this role?

Integrity is crucial in this role as the Sales Leader must ensure store safety standards, adhere to Asset Protection policies, and consistently follow AEO's procedures while doing the right thing.

What benefits do associates enjoy at AEO?

Associates at AEO enjoy working with a supportive team, opportunities for development and career advancement, a 40% discount on products at AE and Aerie year-round, and chances to participate in store contests for exclusive prizes.

What hours may the Sales Leader be expected to work?

The Sales Leader should have flexible availability to work during peak guest shopping times.

What is the expected level of business acumen for this position?

Strong business acumen is expected, as the Sales Leader must be able to maximize business opportunities and drive KPI results effectively.

How does the Sales Leader ensure a stellar guest experience?

The Sales Leader ensures a stellar guest experience by maximizing productivity on the Salesfloor and in the Fitting Room, along with delivering best-in-class service and building guest loyalty.

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American Eagle Outfitters Inc.

Be Part of Something REAL.

Retail & Consumer Goods
Industry
10,001+
Employees
1977
Founded Year

Mission & Purpose

American Eagle Outfitters (AEO) is a leading global retailer that specialises in offering high-quality, on-trend clothing, accessories, and personal care products under its American Eagle and Aerie brands. Their ultimate mission is to inspire and empower customers to express their true selves through their fashion choices. The purpose of AEO is to provide stylish, comfortable, and affordable apparel that resonates with the youthful spirit of their customers. They aim to foster a strong sense of community and inclusivity, encouraging individuality and self-confidence while also prioritising sustainability and ethical practices in their operations.