FAQs
What is the primary role of an Agent de réservation at Sofitel Paris Le Faubourg?
The primary role is to ensure a unique, personalized, and warm experience for each client by managing individual reservations and optimizing room sales.
What qualifications are required for this position?
Candidates should have experience in the hospitality industry, a passion for sales and customer relations, strong organizational skills, attention to detail, and fluency in French and English.
What are the working hours for this position?
The position involves 37 hours of work per week, typically structured over 4 working days followed by 3 days of rest.
Are there additional benefits offered to employees?
Yes, employees receive various benefits including a 100% reimbursement of the Navigo subscription, a 13th month bonus after 6 months of service, profit-sharing after 3 months, and access to numerous training opportunities.
Is there a focus on employee development at Sofitel Paris Le Faubourg?
Yes, the hotel encourages the personal development of its Ambassadors and offers access to many training programs to support growth.
Are there any specific events for employees?
Yes, employees can participate in several internal events such as ambassador round tables, staff parties, quarterly tasting sessions, and wellness days.
Is the job open to people with disabilities?
Yes, all positions, including this one, are open to individuals with disabilities.
Is knowledge of additional languages a requirement for this position?
While fluency in French and English is required, knowledge of additional languages may be beneficial but is not specified as a requirement.