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Agentforce Sales Engineer Expert-Level

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Globant

1mo ago

  • Job
    Full-time
    Senior Level
  • Sales & Business Development
    Software Engineering
  • United States
    Remote

AI generated summary

  • You need 7+ years in solutions engineering, experience with Salesforce products, machine learning, APIs, and development, strong presentation skills, and familiarity with cloud/data technologies.
  • You will engineer solutions leveraging Salesforce products, communicate AI concepts, build scalable integrations, and present innovative ideas to partners while staying current with emerging technologies.

Requirements

  • Fluent English (B2 - Upper Intermediate)
  • 7+ years in solutions engineering, architecture, or technical consulting, ideally in B2B SaaS.
  • Experience with Agentforce, Data Cloud, or Salesforce products (Sales Cloud, Service Cloud, Experience Cloud, Einstein).
  • Experience with machine learning concepts (predictive and generative AI), plus the ability to communicate value to diverse audiences.
  • Proficient in Salesforce CRM and modern data stacks and comfortable discussing governance, security, and integration.
  • Proven track record of leveraging APIs to build robust, scalable solutions.
  • Proficiency in Salesforce development (Apex, Lightning Web Components, Omnistudio, and its development lifecycle.).
  • Strong presentation skills; adept at explaining sophisticated ideas and guiding partners toward impactful solutions.
  • Passion for exploring emerging AI research and frameworks, sharing insights, and experimenting with innovative technologies.
  • Actively stays current on new LLM models and agentic approaches, experimenting with prompt engineering to drive innovation.
  • Familiarity with databases (Snowflake, Databricks), ETL processes, and cloud providers (AWS, Azure, GCP) is preferred.
  • Hands-on work with Generative AI, Large Language Models (LLMs), agent-based frameworks, and prompt engineering is preferred.
  • A good understanding of Salesforce Analytics is a plus.
  • Previous experience as a solution/sales engineer for a CRM company or similar technology is preferred.
  • Recommended Certifications: Sales Cloud Consultant; Service Cloud Consultant; Salesforce Agentforce Specialist; Experience Cloud Consultant; Data Cloud Consultant; Platform Developer I & 2.

Responsibilities

  • Fluent English (B2 - Upper Intermediate)
  • 7+ years in solutions engineering, architecture, or technical consulting, ideally in B2B SaaS.
  • Experience with Agentforce, Data Cloud, or Salesforce products (Sales Cloud, Service Cloud, Experience Cloud, Einstein).
  • Experience with machine learning concepts (predictive and generative AI), plus the ability to communicate value to diverse audiences.
  • Proficient in Salesforce CRM and modern data stacks and comfortable discussing governance, security, and integration.
  • Proven track record of leveraging APIs to build robust, scalable solutions.
  • Proficiency in Salesforce development (Apex, Lightning Web Components, Omnistudio, and its development lifecycle.).
  • Strong presentation skills; adept at explaining sophisticated ideas and guiding partners toward impactful solutions.
  • Passion for exploring emerging AI research and frameworks, sharing insights, and experimenting with innovative technologies.
  • Actively stays current on new LLM models and agentic approaches, experimenting with prompt engineering to drive innovation.
  • Familiarity with databases (Snowflake, Databricks), ETL processes, and cloud providers (AWS, Azure, GCP) is preferred.
  • Hands-on work with Generative AI, Large Language Models (LLMs), agent-based frameworks, and prompt engineering is preferred.
  • A good understanding of Salesforce Analytics is a plus.
  • Previous experience as a solution/sales engineer for a CRM company or similar technology is preferred.
  • Recommended Certifications: Sales Cloud Consultant; Service Cloud Consultant; Salesforce Agentforce Specialist; Experience Cloud Consultant; Data Cloud Consultant; Platform Developer I & 2.

FAQs

Do we support remote work?

Yes, this position can be filled from anywhere in the USA and is designated as remote.

What qualifications are required for the Agentforce Sales Engineer Expert-Level position?

Applicants should have 7+ years in solutions engineering, architecture, or technical consulting, ideally in B2B SaaS, and experience with Agentforce, Data Cloud, or Salesforce products.

Are there specific certifications recommended for this role?

Yes, recommended certifications include Sales Cloud Consultant, Service Cloud Consultant, Salesforce Agentforce Specialist, Experience Cloud Consultant, Data Cloud Consultant, and Platform Developer I & II.

What is the salary range for this position?

The base salary range for this position in the U.S. is $190,000 - $225,000 per year, in addition to variable/incentive compensation, equity, and benefits.

Is experience with AI and machine learning important for this role?

Yes, hands-on work with Generative AI, Large Language Models (LLMs), and prompt engineering is preferred for this position.

What skills are essential for communicating with diverse audiences in this role?

Strong presentation skills and the ability to explain complex ideas and guide partners toward impactful solutions are essential.

Do we offer benefits beyond salary?

Yes, we offer a comprehensive benefits package in addition to competitive salaries.

Is prior experience in a CRM company necessary?

While not mandatory, previous experience as a solution/sales engineer for a CRM company or similar technology is preferred.

What kind of solutions engineering skills are needed for the role?

Proficiency in Salesforce CRM, modern data stacks, and the ability to leverage APIs to build robust, scalable solutions are needed.

Are there any diversity and inclusion initiatives at Globant?

Yes, Globant is committed to fostering a diverse and inclusive workplace and is an Equal Opportunity Employer.

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Globant

Reinvention moves the world forward. And that’s what we do best. #SeekReinvention ⚡🖥️⚡

Consulting
Industry
10,001+
Employees
2003
Founded Year

Mission & Purpose

We are a digitally native company that helps organizations reinvent themselves to create a way forward and unleash their potential. We are the place where innovation, design and engineering meet scale. - We have more than 27,000 employees and we are present in 25 countries working for companies like Google, Rockwell Automation, Electronic Arts and Santander, among others. - We were also featured as a business case study at Harvard, MIT, and Stanford. - We were named a Worldwide Leader in CX Improvement Services by IDC MarketScape report. - We are a member of the Cybersecurity Tech Accord. - At Globant, we believe that an inclusive culture and a diverse environment make us stronger. We are an equal opportunity employer (EOE M/F/D/V), always seeking to generate a place for inspiration and growth for everyone regardless of race, color, religion, national origin, sexual orientation, age, marital status, disability, gender identity, or veteran status. - Our ultimate Diversity & Inclusion goal is to make Globant a respectful, safe, and inclusive workplace for all Globers where gender equality, cultural diversity, and inclusion are core to our DNA.

Benefits

  • Sick Pay