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AirTD Operations Excellence, CPB Leadership Rotational Program

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TD Bank

Jul 5, 2024

Applications are closed

  • Job
    Full-time
    Senior Level
  • Business, Operations & Strategy
  • Toronto

Requirements

  • We’re proud to work with a group of diverse colleagues. If you have relevant experience that isn’t mentioned below, tell us about it in your resume or cover letter.
  • At least 6 years' experience in process reengineering, lean six sigma implementation, operations management, innovation, transformation with increasing responsibilities in a related field (Technology, Digital, Consulting, Product Management, Risk Management etc.)
  • Experience working within a Scaled Agile Framework with applicable tools (e.g., JIRA, Confluence)
  • Demonstrated success in leading people and projects; you seek diverse perspectives and guide with humanity
  • Values a high-performing and fun culture to achieve Objectives and Key Results (OKRs)
  • Resilient and influential agent of change; you take calculated risks and present ideas to Executives
  • Exceptional interpersonal skills; can build positive relationships with dynamic stakeholders in a fast-paced environment
  • Excellent communication skills; you can write, present, and explain complex technical issues
  • Flexible, self-directed, organized; you work effectively both independently and with partners
  • Data driven, comfortable analyzing large volumes of data (MS Access, SQL, Power BI, Power Automate, etc.)
  • A critical eye for process simplification, automation, and innovation; you value productivity and customer and colleague experiences
  • Early adopter and can learn new technology tools quickly (AI, etc.)
  • Understands financial products, operations engineering, banking operations or platforms
  • Able to work conceptually and translate concepts for implementation into daily tasks and project work
  • Desire to work in a caring, respectful, and inclusive environment where all employees are supported
  • Additional Information:
  • Educational Requirements:
  • Graduate degree, completed within 2 years prior to the start date, in the areas of Engineering, Operations, Technology, Business, Risk, Finance, Economics, Mathematics, Data Analytics, or related discipline
  • Candidates pursuing a graduate degree must have completed all requirements (courses, projects, exams, etc.) for the graduate degree prior to start (excluding convocation)
  • Professional certifications or designations are assets (e.g.., PMP, Lean Six Sigma, SAFe, Scrum, etc.)

Responsibilities

  • No matter where you work at TD you’ll make a meaningful impact, grow your skills, and thrive in our culture of care. Here's what this means for each rotation in our program:
  • Make an Impact:
  • Operate in a lean and agile mindset to streamline and automate processes, ensuring these are scalable and efficient for customers and colleagues
  • Champion productivity and manage change impacts by documenting, communicating, and training colleagues and stakeholders
  • Research and identify opportunities to address material operational risk practices through process re-engineering, design, mapping, etc.
  • Advise and present to senior management to influence outcomes
  • Experience Growth:
  • Represent Operations on cross-functional campaigns, working groups, projects, and forums
  • Work with business partners on strategic modernization initiatives as well as BAU (Business As Usual) activities
  • Manage and prioritize multiple projects, working independently and in teams with discretion and confidentiality
  • Invest in personal development and growth; you value and seek constructive feedback
  • Cultivate our Culture of Care:
  • Build relationships liaising with internal stakeholders (technology, product / group owners, project teams, business, finance, risk, etc.) and external advisors (vendors, regulators, etc.) where appropriate
  • Colleague Development:
  • If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. Receive regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

FAQs

What is the AirTD Operations Excellence Leadership Rotational Program?

The AirTD Operations Excellence Leadership Rotational Program is an immersive 24-month program designed to develop future operations leaders at TD Bank Group. Participants will rotate across various areas of Canadian Personal Banking (CPB) Operations to gain experience in operations management, operational risk management, and banking modernization while focusing on improving efficiency in processes.

What are the key responsibilities for participants in the program?

Participants will operate in a lean and agile mindset to streamline and automate processes, champion productivity, manage change impacts, research operational risks, represent Operations on cross-functional initiatives, work on strategic modernization, and build relationships with stakeholders.

What qualifications are required to apply for this position?

Candidates must have a graduate degree completed within the last 2 years in fields such as Engineering, Operations, Technology, Business, Risk, Finance, Economics, Mathematics, Data Analytics, or related disciplines. Additionally, candidates should have at least 6 years of relevant experience and familiarity with process reengineering or lean six sigma implementation.

When does the program start, and where is it located?

The program is based in Toronto and is set to start in July 2025, with occasional travel within the Greater Toronto Area.

What should I include in my application?

Applications must include transcripts, a cover letter (one letter-sized page), and a resume (two letter-sized pages). The cover letter should include the graduation month, date, and year if you are pursuing a graduate degree.

Is there a specific closing date for applications?

Yes, the posting close date for applications is July 29, 2024.

Will there be an opportunity to learn more about the program before applying?

Yes, interested candidates can register for a virtual information session on July 12, 2024, from 12:00 pm to 1:00 pm ET via WebEx to learn more about the program.

What skills and experience are desirable for candidates applying for this role?

Successful candidates will exhibit leadership capabilities, exceptional interpersonal skills, a data-driven mindset, experience in managing projects, strong communication abilities, a critical eye for process simplification, a flexible and organized work style, and the ability to work collaboratively in a fast-paced environment.

Are there any professional certifications that would be beneficial for applicants?

Yes, professional certifications or designations such as PMP, Lean Six Sigma, SAFe, or Scrum are considered assets for this position.

How will participants receive support for career development during the program?

Participants will have regular career development conversations with their managers, access to an online learning platform, and various mentoring programs to help identify and unlock future career opportunities.

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TD Bank

Finance
Industry
10,001+
Employees

Mission & Purpose

Headquartered in Toronto, Canada, the Toronto-Dominion Bank and its subsidiaries are collectively known as TD Bank Group (TD). TD had CDN$1.9 trillion in assets on July 31, 2023. TD also ranks among the world’s leading online financial services firms, with more than 16 million active online and mobile customers. TD offers a full range of financial products and services to over 27.5 million customers worldwide through four key business lines: - Canadian Personal and Commercial Banking including TD Canada Trust, Business Banking, and MBNA - U.S. Retail including TD Bank, America’s Most Convenient Bank, TD Auto Finance (U.S.), TD Wealth (U.S.) and TD’s investment in Schwab - Wealth Management & Insurance including TD Wealth (Canada), TD Direct Investing, and TD Insurance - Wholesale Banking including TD Securities and TD Cowen

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