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AM Room Attendant

Applications are closed

  • Job
    Full-time
    Entry Level
  • Hospitality & Retail
  • Beverly Hills

Requirements

  • All of our employees are ambassadors of our Vision, Values and culture. Our AM Room Attendants do this with all they do.
  • English is the primary language used in our hotel. Our AM Room Attendant s must feel comfortable communicating in this language.
  • Attention to detail is critical for our AM Room Attendants.
  • We pride in nurturing an environment where Working Together is a must. Our AM Room Attendants are our biggest champions of this.
  • Our hotels operate nonstop, this require flexibility from everyone on the team.

Responsibilities

  • You’ll love what you do and take pride in delighting our guests:
  • A day in the life of our AM Room Attendant.. it demands high levels of energy in order to keep up. They need consistency even though the days are never alike; and creativity to tackle daily adventures. Listing all of the tasks that our PM Room Attendants accomplish would be lengthy but the list below is essential to know.
  • Our AM Room Attendants are responsible for caring for a specific number of rooms during their day.
  • This will include cleaning and organization of everything in the room and a part of the room. Including: Maintaining complete knowledge of and complying with all departmental policies/service procedures/standards; anticipating guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day;
  • Being familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately; monitoring and maintaining cleanliness, sanitation and organization of assigned work areas; using correct cleaning chemicals for designated surfaces, according to OSHA regulations and hotel requirements; cleaning guest rooms by category priority; transporting cart with cleaning supplies, amenities and linens to assigned guest room and position securely; servicing assigned guest rooms; replacing all in-room amenities in correct amount and location and inspecting items in the room as well as the room condition and reporting all discrepancies to leadership.
  • Sometimes our guests have special requests involving their linen, amenities, furniture set up and even special occasions. Most of these requests are fulfilled by our AM Room Attendants.
  • Our hotels are truly luxury hotels. This requires preventing and correcting the imperfections and blemishes that tend to come up. Our AM Room Attendants are relied upon to report these and work with several other positions to correct.
  • Communication is what keeps our departments in synch. Our AM Room Attendants must communicate with all departments in order to ensure the alignment remains.

FAQs

What training opportunities are available for AM Room Attendants?

AM Room Attendants have access to our award-winning learning academy to help them achieve the highest standards of craft, service, and leadership.

How can AM Room Attendants become a legend in their field?

AM Room Attendants can learn from their fellow Legends and take advantage of training opportunities to become celebrated as the very best in the industry.

What sets AM Room Attendants apart at our company?

AM Room Attendants have the opportunity to learn and grow in their careers, setting themselves apart as legends in their own stories.

Travel & Leisure
Industry
1001-5000
Employees
2007
Founded Year

Mission & Purpose

Dorchester Collection is a portfolio of the world’s foremost luxury hotels in Europe and the USA, each of which reflects the distinctive culture of its destination. By applying its unrivalled experience and capability in owning and operating some of the greatest individual hotels, the company’s mission is to develop an impeccable group of the finest landmark hotels through acquisition as well as management of wholly-owned and part-owned hotels, and to enter into management agreements.The current portfolio includes the following hotels (in order of them joining the group): The Dorchester, London; The Beverly Hills Hotel, Beverly Hills; Le Meurice, Paris; Hôtel Plaza Athénée, Paris; Hotel Principe di Savoia, Milan; Hotel Bel-Air, Los Angeles; Coworth Park, Ascot, UK; 45 Park Lane, London; and Hotel Eden, Rome.