FAQs
What is the job title of this position?
The job title is Ambassador/Botones.
Where is the W Barcelona hotel located?
The W Barcelona hotel is located at Placa de la Rosa dels Vents 1, Barcelona, Barcelona, Spain, 8039.
What type of employment is being offered for this position?
The position is full-time and is classified as non-management.
What are the primary responsibilities of the Ambassador/Botones?
Primary responsibilities include being the first and last point of contact for customers, assisting with luggage and personalized services, welcoming guests, accompanying guests, managing requests, and providing information about the hotel.
What qualifications are required for applicants?
Applicants should have previous customer service experience, a positive attitude and extroverted personality, a driving license, and knowledge of both Spanish and English.
What type of contract is offered for this position?
A fixed-term discontinuous contract is offered.
What are the working hours for this role?
The work schedule consists of 8-hour shifts with a monthly forecast, operating from Monday to Sunday, with two consecutive days off each week.
What additional benefits does the position offer?
Benefits include staff cafeteria, team-building activities, uniform and laundry service, discounts at Marriott hotels, learning and development opportunities, and wellness recognition programs.
Is prior experience required for this position?
Yes, prior experience in customer service is required.
What type of work environment can applicants expect?
Applicants can expect a dynamic and proactive work environment.