FAQs
What is the primary responsibility of an Analyst I in Infrastructure Services?
The primary responsibility is to provide technical support in infrastructure services, respond to issues, and assist in various tasks related to infrastructure systems.
What qualifications are necessary to apply for this position?
A bachelor's degree in a relevant field or an equivalent combination of education and experience is required, along with typically 2+ years of relevant work experience.
Are there any preferred qualifications for this role?
Yes, an advanced degree in a relevant field and relevant certifications such as CompTIA Security+, Cisco CCENT, or AWS Certified Solutions Architect are considered a plus.
What skills are important for an Analyst I in this role?
Important skills include proficiency in data analysis, problem-solving abilities, and a commitment to continuous learning to stay current with industry knowledge and technology.
Will I receive supervision when working on infrastructure projects?
Yes, the position involves contributing to infrastructure projects and tasks under supervision.
What kind of documentation will I be responsible for?
You will support the development of infrastructure documentation, including incident logs and records.
Is experience in infrastructure technology analysis required?
Yes, proven experience in infrastructure technology analysis is a basic requirement for the position.
What kind of training or development opportunities are available?
Employees are encouraged to continue to develop and enhance their technical skills as part of the role.
How does the company handle recruitment fraud?
The company has a strict policy against recruitment fraud and does not make offers of employment via social media, nor does it require any payment or purchase of equipment during the recruitment process.
What is the work environment like for this position?
The work environment involves collaboration with a team to address infrastructure-related challenges and support departmental needs.