FAQs
What is the job title for this position?
The job title is Analyst - Learning Operations.
What is the primary responsibility of a Learning Operations Specialist?
The primary responsibility is to provide end-to-end learning administrative and backend operations support for Deloitte Member Firms across the globe.
What qualifications are required for this role?
A graduate degree, MBA, or post-graduate qualification is required, along with 0 to 5 years of relevant experience in a Learning/Backend Operations environment.
What skills are preferred for this position?
Preferred skills include basic knowledge of creating MS PowerPoint presentations, experience with virtual platforms like Zoom, Saba Meeting/Centra, and MS Teams, as well as experience handling cases/tickets.
What are the working hours for this position?
The shift timings are from 2 PM to 11 PM.
Where is this position located?
This position is located in Hyderabad.
Is there an emphasis on teamwork in this role?
Yes, collaboration and the ability to team with others is emphasized as part of the job responsibilities.
Does this role involve managing data?
Yes, managing systems and performing data entry are part of the administrative tasks involved in this role.
Will I receive training or support for professional development?
Yes, Deloitte offers opportunities for on-the-job learning experiences, formal development programs, and mentorship to aid professional growth.
Is there a focus on customer service in this role?
Yes, being customer service oriented and providing service to internal clients in different countries is a crucial aspect of this role.
What is Deloitte's stance on diversity and inclusion?
Deloitte fosters a diverse, equitable, and inclusive culture that empowers individuals to contribute their unique perspectives and makes a difference both individually and collectively.
Is experience with managing stakeholders required?
Effective communication and interaction with stakeholders is essential, so experience in handling such relationships is valued.
Are there any benefits offered to employees?
Yes, Deloitte offers a broad range of benefits to its employees.
What does Deloitte mean by its purpose?
Deloitte’s purpose is to make an impact that matters for clients, people, and communities, focusing on creating trust and confidence in a more equitable society.