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Analyst/Sr Analyst, Project Management Office

  • Job
    Full-time
    Junior Level
  • Toronto

AI generated summary

  • You need a bachelor's in business or related field, 2+ years in project management, strong analytical and communication skills, proficiency in project software, and adaptability in a fast-paced environment.
  • You will plan, execute, and monitor projects, prepare status reports, maintain documentation, build stakeholder relationships, assess risks, and create presentations for updates and recommendations.

Requirements

  • Bachelor’s degree in business administration, Project Management, or related field.
  • Proven ability to take initiative and champion a project from conception through to implementation and evaluation.
  • Strong analytical and problem-solving skills with a keen attention to detail.
  • Excellent verbal and written communication skills, with the ability to convey complex information clearly.
  • Proven organizational abilities, with a track record of setting priorities and managing tasks to drive results.
  • Ability to work collaboratively in a team environment and build relationships with diverse stakeholders.
  • Ability to adapt to changing priorities and work in a fast-paced environment.
  • 2+ years of proven experience in delivering Project Management outcomes.
  • Proficiency in project management software (e.g., Microsoft Project, Visio).

Responsibilities

  • Support in the planning, execution, and monitoring of project activities to ensure alignment with organizational goals.
  • Prepare and present regular status reports to stakeholders, highlighting project progress, issues, and resource allocation.
  • Maintain comprehensive project documentation, including project plans, schedules, and meeting minutes.
  • Identify and recommend improvements to project management processes and methodologies.
  • Build strong relationships with stakeholders to ensure effective communication and collaboration throughout the project lifecycle.
  • Help identify, assess, and monitor project risks, proposing mitigation strategies as needed.
  • Create engaging presentations to effectively communicate project updates, findings, and recommendations to stakeholders and senior leadership.

FAQs

What is the role of an Analyst/Sr Analyst in the Project Management Office at American Express?

The role involves supporting and leading projects from inception to delivery while building cross-functional relationships and contributing to the execution of strategic initiatives.

What qualifications are required for this position?

A Bachelor’s degree in business administration, Project Management, or a related field is required, along with strong analytical, problem-solving, and communication skills.

Is prior project management experience necessary?

While not strictly necessary, 2+ years of proven experience in delivering Project Management outcomes is preferred.

What are the main responsibilities of this role?

Responsibilities include supporting project planning and execution, preparing status reports, maintaining documentation, identifying process improvements, building stakeholder relationships, managing project risks, and creating presentations.

What types of teams will the Analyst/Sr Analyst be collaborating with?

The role involves collaboration with product teams such as Consumer Cards, Global Corporate Payments, Global Merchant Services, and other internal teams including Technologies, Legal, and Operations.

Are there opportunities for professional development in this role?

Yes, there are opportunities for personal and professional growth through formal development planning and mentorship sessions.

What software proficiency is preferred for this position?

Proficiency in project management software such as Microsoft Project and Visio is preferred.

What benefits does American Express offer its employees?

American Express offers competitive salaries, bonus incentives, comprehensive insurance benefits, flexible working models, generous paid parental leave policies, and access to wellness programs, among other benefits.

How does American Express promote diversity and inclusion in its workplace?

American Express is committed to providing an inclusive and accessible work environment and ensures all individuals are treated with dignity and respect, regardless of various personal factors.

What is the process for background verification after a job offer?

The offer of employment is conditioned upon the successful completion of a background verification check, which is subject to applicable laws and regulations.

Finance
Industry
10,001+
Employees
1850
Founded Year

Mission & Purpose

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day. These beliefs have been our North Star for 170 years as our business transformed – from helping evacuate travelers during World Wars, to ensuring the safety of our customers’ funds during the Great Depression in the U.S., to creating the Shop Small® movement to help small businesses recover from the Financial Crisis, to providing aid to communities impacted by many natural disasters and so much more. For generations, the key to our success has been the determination and resilience of our American Express colleagues. Now, as a globally integrated payments company, we work together to provide customers with access to products, insights and world-class experiences that enrich lives and build business success. Join us and let’s lead the way together.

Culture & Values

  • We Back Our Customers

    Relationships are at the heart of our business. We strive to be essential to our customers by delivering exceptional products, services and experiences every day – and promise to have their backs in everything we do.

  • We Make It Great

    We deliver an unparalleled standard of excellence in everything we do, staying focused on the biggest opportunities to be meaningful to our customers. From our innovative products to our world-class customer service, our customers expect the best—and our teams are proud to deliver it.

  • We Do What’s Right

    Customers choose us because they trust our brand and people. We earn that trust by ensuring everything we do is reliable, consistent, and with the highest level of integrity.

  • We Respect People

    We trust and respect one another for who we are and what we contribute. We are accountable to one another and empower every voice through open, courageous dialogue so others feel heard.

  • We Embrace Diversity

    We see diversity of people and experiences as fuel for the creativity and innovation we need to be and deliver our best.

  • We Stand for Inclusion

    We all have biases. However, we do not tolerate bias that excludes or minimizes anyone – all people belong. We’re committed to ensuring that we have a welcoming and inclusive culture where everyone’s voice matters and where people of all races, ethnicities, genders, gender identities, sexual orientations, ages, religions, disabilities and viewpoints can thrive.

  • We Win As a Team

    We view each other as colleagues—part of the same team, striving to deliver the brand promise to our customers and each other every day. Individual performance is essential and valued, but never at the expense of the team.

  • We Support Our Communities

    We respect our communities and are committed to working together so they can thrive and make a meaningful difference in the world.