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Annandale - Team Member - Retail

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Roadchef

2mo ago

  • Job
    Full-time
    Entry Level

AI generated summary

  • You must be over 18, ideally have experience in customer service or retail, and be passionate about providing excellent customer experiences. Full training will be provided.
  • You will offer excellent customer service, restock shelves, support the gaming area, and maintain a clean, inviting environment to encourage repeat business.

Requirements

  • - You must be over 18 years old as you will be selling tobacco and alcohol.
  • - Ideally you should have worked in a restaurant, bar, cafe, shop, or any type of catering or retail business.
  • - You should have a passion for providing a great customer experience and love working with people.
  • - Full training will be provided to help you excel in your job while helping you grow both personally and professionally.

Responsibilities

  • - Provide our customers with great service
  • - Ensure our shelves are well stocked with our wide range of food, drinks and gifts
  • - Support our Gaming area
  • - Deliver amazing customer service
  • - Provide a clean and welcoming environment to ensure our customers return again and again

FAQs

What is the role of a Team Member in Retail at Annandale?

The role of a Team Member involves providing great customer service, ensuring shelves are well stocked with food, drinks, and gifts, supporting the Gaming area, and maintaining a clean and welcoming environment for customers.

What are the working patterns available for this position?

We offer both full-time and part-time working patterns with a variety of shifts available.

Is there an age requirement for this job?

Yes, you must be over 18 years old as the role involves selling tobacco and alcohol.

What benefits are offered to Team Members?

Benefits include £1 meals while on duty, up to 70% discount at Roadchef sites, cash bonuses for referrals, discounts via the Hapi app, free onsite parking, contributory pension after 3 months, access to Occupational Health support, an Employee Assistance program, mental health first aiders, and great development opportunities.

What experience do I need to apply for this role?

Ideally, we prefer candidates with experience in restaurants, bars, cafes, shops, or other catering or retail businesses. However, no prior experience is necessary as full training will be provided.

What opportunities for advancement are available?

There are great development opportunities available, with 65% of our current Managers having started as Team Members and advanced through internal training programs.

Who is Roadchef?

Roadchef is a motorway services provider that holds the Platinum Investors in People accreditation and was recognized as one of the top 25 Best Big Companies to work for in 2023. The company prioritizes its people and has a strong commitment to internal development.

Is training provided for new employees?

Yes, full training will be provided to ensure you excel in your role and grow both personally and professionally.

Roadchef

Making Britain's roads a safer and happier place.

Retail & Consumer Goods
Industry
1001-5000
Employees
1972
Founded Year

Mission & Purpose

Roadchef Ltd are one of the UK’s leading Motorways Service Area Operators serving over 52 million visitors over 30 locations. We are passionate about operating the best brands, working with the best people and offering our customers the best service. The Roadchef business now employs over 3,200 people, cares for over 50 million customer visits per year, serves a million breakfasts, 500,000 portions of fish and chips and five million coffees and its catering operation alone turns over £100 million per annum, out of a total turnover of £187 million. As an Investors in People Gold employer, we recognise that our employees are our most valuable asset and are all therefore extremely important to us. Once part of our team we are committed to allowing each and every employee the opportunity to develop their skills and grow their career with us.