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  • Job
    Full-time
    Entry, Junior & Mid Level
  • Calgary

Requirements

  • - Anthro brand fan
  • - Experience in customer service
  • - Experience being a team player
  • - Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays

Responsibilities

  • Customer Experience
  • Initiates genuine conversation to engage with the customer in a personalized way where all customers feel welcome, heard and valued
  • Supports a selling environment in all areas of the sales floor by connecting with multiple customers and sharing product suggestions
  • Provides a frictionless customer experience by utilizing technology to transact in the moment, find sizes and colors, and place orders for items not available in store
  • Teamwork + Communication
  • Builds productive relationships with peers; asks for support when needed and makes an effort to help others
  • Participates in the learning and sharing of product knowledge, current trends, and personal styling priorities to inspire the customer
  • Contributes to a positive team morale participating in store initiatives and highlighting peers and leaders through the SPARKED journal
  • Provides insights related to the customer and employee experience and communicates feedback to Store Leadership
  • Visual + Business Operations
  • Understands their contribution to service and selling on every shift in order to impact the store’s business
  • Supports the shipment process to gain awareness of product, including what’s new and what’s restock; contributes to completion of omni order fulfillment processes while maintaining stock levels of the floor
  • Maintains Anthropologie’s visual and operational standards while keeping the focus on the customer; stays current on merchandising updates

FAQs

What is the location of the Anthropologie Sales Associate position?

The position is located at 6455 MacLeod Trail SW., Calgary, Alberta, T2H0K9 Canada.

What are the main responsibilities of a Sales Associate at Anthropologie?

The main responsibilities include providing a unique customer experience, supporting a selling environment, engaging with customers, contributing to teamwork and communication, and maintaining visual and business operations standards.

What qualifications do I need to apply for this position?

Qualifications include being an Anthro brand fan, having experience in customer service, being a team player, and the ability to work flexible hours, including nights, weekends, and holidays.

What does the pay range look like for this position?

The pay range for the Anthropologie Sales Associate position is CAD $15.00 - CAD $16.00 per hour.

Are there employee discounts available?

Yes, employees receive generous discounts as part of the perks and benefits offered by URBN.

Is experience in customer service required for this role?

Yes, experience in customer service is one of the required qualifications for the Sales Associate position.

What types of benefits does URBN offer to employees?

URBN offers a comprehensive range of benefits that may include medical, dental, vision, paid time off (PTO), retirement savings, and more, depending on location and employment status.

Will I need to engage with customers on the sales floor?

Yes, engaging with customers in a personalized way on the sales floor is a key responsibility of the Sales Associate role.

Can I expect to participate in team initiatives?

Yes, participating in store initiatives to contribute to positive team morale is part of the role's responsibilities.

Is it necessary to be a fan of the Anthropologie brand to work here?

Yes, being an Anthro brand fan is one of the qualifications for the Sales Associate position.

Fashion & Arts
Industry
10,001+
Employees
1970
Founded Year

Mission & Purpose

URBN Urban Outfitters, Inc. (www.urbn.com) is a portfolio of global consumer brands comprised of Anthropologie, Free People, FP Movement, Terrain, Urban Outfitters, Nuuly and Menus & Venues. At URBN, we Lead with Creativity…. Creativity guides our approach to product, environment, experience, and community. It drives our vision, strategy, and decision-making. It touches every job at URBN. Over the last 50 years, we have inspired our customers through our creative and entrepreneurial approach to products and services.

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