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Anthropologie Sales Associate - Edinburgh, Scotland

Applications are closed

  • Job
    Part-time
    Entry & Junior Level
  • Hospitality & Retail
  • Edinburgh

Requirements

  • Previous experience in a retail environment – not a must.
  • An awareness of the Anthropologie brand and its appeal to the local market.
  • Strong communication skills.

Responsibilities

  • Customer Experience:
  • Customer Connection: initiates genuine conversation to engage with the customer in a personalised way where all customers feel welcome, heard, and valued
  • Selling Culture supports a selling environment in all areas of the sales floor by connecting with multiple customers and sharing product suggestions
  • Omni-Channel Service: provides a frictionless customer experience by utilising technology to transact in the moment, find sizes and colours, and places orders for items not available in store
  • Teamwork & Communication:
  • Team Player: builds productive relationships with peers; asks for support when needed and makes an effort to help others
  • Share Knowledge: participates in the learning and sharing of product knowledge, current trends, and personal styling priorities to inspire the customer
  • Employee Recognition: contributes to a positive team morale participating in store initiatives and highlighting peers and leaders through the SPARKED journal
  • Insights & Feedback provides insights related to the customer and employee experience and communicates feedback to Store Leadership
  • Visual & Business Operations:
  • Business Acumen: understands their contribution to service, selling on every shift in order to positively impact the store’s business KPI’s
  • Product Flow: supports the shipment process to gain awareness of product, including what’s new and what’s restock; contributes to completion of omni order fulfillment processes while maintaining stock levels of the floor
  • Store Environment: maintains Anthropologie’s visual and operational standards while keeping the focus on the customer; stays current on merchandising updates
  • Merchandising & Display:
  • Executes stock-to-sales processes and presentation standards
  • Is knowledgeable of trend and supports brand messaging
  • Has an understanding of how the merchant process impacts business and the customer experience.

FAQs

What is the location of the Anthropologie Sales Associate position?

The position is located at 39-41 George St, Edinburgh, EH22HN, United Kingdom.

What is the main purpose of the Anthropologie Sales Associate role?

The main purpose of the role is to achieve the Anthropologie mission by creating an unimagined experience for customers and consistently meeting or exceeding financial, operational, and visual expectations.

What type of customer experience is expected from the Sales Associate?

The Sales Associate is expected to initiate genuine conversations to engage with customers in a personalized way, ensuring all customers feel welcome, heard, and valued.

Is prior retail experience required for this position?

No, previous experience in a retail environment is not a must, although it may be beneficial.

What are some key responsibilities of the Sales Associate related to teamwork?

The Sales Associate is responsible for building productive relationships with peers, asking for support when needed, sharing product knowledge, and contributing to a positive team morale by participating in store initiatives.

What type of skills are necessary for the Anthropologie Sales Associate position?

Strong communication skills and an awareness of the Anthropologie brand and its appeal to the local market are necessary for this position.

Are there any employee benefits associated with this position?

Yes, benefits include a ‘Life Leave’ day, employee assistance programs, discounts on gym memberships, private medical insurance for eligible employees, up to 40% discount at all URBN Brands, travel perks like season ticket loans and a cycle to work scheme, and continued development opportunities.

How does the Sales Associate contribute to visual and business operations?

The Sales Associate maintains visual and operational standards, supports the shipment process to stay aware of new and restocked products, and understands their contribution to overall business performance.

What opportunities are available for ongoing learning and development?

The company offers structured support within the business alongside continued learning and development opportunities.

What is the company's stance on equal opportunity employment?

URBN is an Equal Opportunities Employer committed to diversity and inclusion, providing equal employment opportunities regardless of various factors such as age, sexual orientation, gender, religion, race, and disability. All employment decisions are based on merit, job requirements, and business needs.

Fashion & Arts
Industry
10,001+
Employees
1970
Founded Year

Mission & Purpose

URBN Urban Outfitters, Inc. (www.urbn.com) is a portfolio of global consumer brands comprised of Anthropologie, Free People, FP Movement, Terrain, Urban Outfitters, Nuuly and Menus & Venues. At URBN, we Lead with Creativity…. Creativity guides our approach to product, environment, experience, and community. It drives our vision, strategy, and decision-making. It touches every job at URBN. Over the last 50 years, we have inspired our customers through our creative and entrepreneurial approach to products and services.

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