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Anthropologie Team Leader - St Albans, UK

  • Job
    Junior Level
  • Hospitality & Retail
  • £0
  • St Albans

AI generated summary

  • You need leadership experience in retail, with a talent for sales and training. Must thrive in a fast-paced, customer-focused environment and embody the unique Anthropologie culture.
  • You will lead, train, and inspire the sales team to achieve store goals, maintain a positive environment, manage operations, and drive sales through merchandising and commercial awareness.


  • Experience in a leadership or supervisor role, working in a fast-paced and customer focussed retail environment
  • Ability to work with initiative and consistency under tight time constraints
  • Ability to positively impact results in sales
  • Proven record of training individuals or a team of talented people
  • An appreciation and understanding of the Anthropologie culture and its appeal in the market


  • People:
  • Participate in the training and development of all new and existing associates to meet the Company’s service expectation
  • Build and maintain strong relationships with peers; working collaboratively toward common goals
  • Participate in staff recruitment and hiring
  • Uphold Company standards and act as a mentor, teacher and positive role model to others
  • Leadership and Communication:
  • Lead by example and inspire a shared vision by communicating store and Company goals
  • Possess strong communication skills in both written and verbal form
  • Utilise sales reports to track, analyse and communicate key performance results
  • Work alongside the Department Manager to maximise sales and achieve store and Company goals
  • Challenge and motivate the sales team to achieve these goals and deliver an unimagined level of service
  • Participate in regular touch-bases with the Management Team to foster a shared store vision
  • Managing the Environment:
  • Manage the shop floor to achieve a high level of service and ensure a positive and upbeat store environment for customers and staff alike
  • Exhibit excellent floor presence by leading by example and training and coaching the sales associates on service standards and operating systems
  • Be a brand ambassador: provide a high level of service and aesthetic representation
  • Drive Anthro Programme sign ups by ensuring all staff are knowledgeable and are passionately offering the benefits to customers
  • Operations:
  • Participate in weekly recaps and touch-bases with the Management team to discuss, analyse, and plan department initiatives
  • Perform all store-level operational procedures accurately and in a timely fashion, in accordance with all Company policies and procedures
  • Assist with the timely completion of markdowns, transfers of stock, and Pick Pack and Ship orders
  • Achieve the store stock loss goals via strong loss prevention systems and trainings, assist with annual stock-take
  • Possess strong organisational skills and have the ability to execute projects by priority with a commercial and customer centric mindset
  • Assist in upholding company Health & Safety procedures at all times to protect employees and customers against accidents and incidents
  • Merchandising and Commercial Awareness:
  • Participate in merchant days with the visual team to develop merchandising skills, standards and commercial awareness
  • Utilise knowledge of customer shopping trends, stock ownership and store business drivers to affectively drive department focuses

Application Process

  • To apply for this position, please submit your resume and cover letter through our online application portal. Only candidates selected for an interview will be contacted. Thank you for your interest in joining our team at Anthropologie.


What are the main responsibilities of an Anthropologie Team Leader?

The main responsibilities of an Anthropologie Team Leader include training and developing associates, building strong relationships with peers, leading by example, communicating store and Company goals, managing the shop floor, driving Anthro Programme sign ups, participating in weekly recaps with the Management team, executing operational procedures accurately, upholding merchandising standards, and understanding customer shopping trends.

What qualifications and experience are required for this role?

The ideal candidate for the Anthropologie Team Leader position will have experience in a leadership or supervisor role in a fast-paced retail environment, the ability to work under tight time constraints, a proven record of training individuals or a team, and an appreciation for the Anthropologie culture and its appeal in the market.

What benefits and perks are offered to Anthropologie Team Leaders?

Anthropologie Team Leaders can enjoy benefits such as 'Life Leave' for important life events, Employee Assistance programs for mental, physical, and financial health support, discounts on external gym memberships, Private Medical Insurance for eligible employees, up to 40% employee discount at all URBN Brands, season ticket loans, cycle to work schemes, and structured support for continued learning and development within the business.

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Mission & Purpose

URBN Urban Outfitters, Inc. (www.urbn.com) is a portfolio of global consumer brands comprised of Anthropologie, Free People, FP Movement, Terrain, Urban Outfitters, Nuuly and Menus & Venues. At URBN, we Lead with Creativity…. Creativity guides our approach to product, environment, experience, and community. It drives our vision, strategy, and decision-making. It touches every job at URBN. Over the last 50 years, we have inspired our customers through our creative and entrepreneurial approach to products and services.