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AP Problem Resolution Process Expert - A

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Capgemini

11d ago

  • Job
    Full-time
    Senior Level
  • Accounting & Tax
  • Chennai

AI generated summary

  • You should ensure timely task completion, demonstrate process knowledge, identify improvements, support teammates, and handle incoming invoices with problem resolution.
  • You will ensure timely completion of daily tasks, process incoming invoices, identify and resolve problems, and support process improvements while adhering to procedures and SLA targets.

Requirements

  • •Ensure that the daily activities within his/her responsibilities are fulfilled properly and timely in accordance with Desktop Procedures and SLA targets.
  • •Demonstrate knowledge of processes and procedures relevant to the function and proactively identifies improvement opportunities.
  • •May support others in process related areas, as outlined by the Team Leader
  • •Processing of incoming invoices, with initial problem identification and resolution
  • •Is responsible for processing transactions and producing outputs

Responsibilities

  • Ensure that the daily activities within his/her responsibilities are fulfilled properly and timely in accordance with Desktop Procedures and SLA targets.
  • Demonstrate knowledge of processes and procedures relevant to the function and proactively identifies improvement opportunities.
  • May support others in process related areas, as outlined by the Team Leader.
  • Processing of incoming invoices, with initial problem identification and resolution.
  • Is responsible for processing transactions and producing outputs.

FAQs

What is the role of an AP Problem Resolution Process Expert - A?

The AP Problem Resolution Process Expert - A is responsible for ensuring timely and accurate processing of accounts payable invoices, leading problem resolution efforts, and maintaining high service levels while contributing to process improvements and innovations.

What are the main responsibilities of this position?

The main responsibilities include processing incoming invoices, identifying and resolving problems related to transactions, ensuring adherence to desktop procedures and SLA targets, and proactively identifying opportunities for process improvements.

What skills are required for this position?

Required skills include a deep understanding of accounts payable processes, problem-solving abilities, attention to detail, and the capacity to support and train junior team members.

Is this role focused on customer service?

Yes, the role emphasizes delivering customer-focused and compliant services while driving compelling business outcomes and ensuring overall service quality.

Will the AP Problem Resolution Process Expert ever lead a team?

Yes, this role may temporarily back up or serve as Team Lead, taking on leadership responsibilities as needed.

How does this role contribute to process improvement?

The AP Problem Resolution Process Expert proactively identifies improvement opportunities and implements methodologies and technologies that drive innovation in finance processes.

What is the expected work environment for this position?

The position is based in the BSv organization and may require a hybrid work environment, combining both in-office and remote work.

Are there opportunities for career growth in this role?

Yes, this position offers potential career growth, as it involves leadership responsibilities and the opportunity to become a Subject Matter Expert within the team.

Capgemini

Get the Future You Want

Technology
Industry
10,001+
Employees
1967
Founded Year

Mission & Purpose

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of 360,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2022 global revenues of €22 billion.