FAQs
What is the job title for this position?
The job title is Apoio ao cliente - Suporte Técnico (Technical Advisor).
Where is the job located?
The job is located in Lisbon, Portugal.
What languages are required for this position?
Fluency in Portuguese and a B2 level in English are required.
What kind of previous experience is needed?
Any kind of previous experience or contact with clients is beneficial but not mandatory.
What are the main responsibilities of the Technical Advisor?
The main responsibilities include understanding customer needs, providing the best customer experience through email, chat, or phone, and being a specialist in the product or service represented.
Are there any specific skills required for this job?
Yes, strong communication, listening, empathy, time management skills, good computer skills, team spirit, and flexibility are required.
What benefits are offered to employees in this role?
Benefits include meal vouchers, a fixed-term renewable employment contract, private health insurance after 6 months, free Portuguese lessons, sports activities, and other fun experiences like football tournaments and cultural events.
Is there career growth potential in this role?
Yes, the role offers great career development opportunities in a short period of time.
Is this job part of a multicultural environment?
Yes, the job allows you to integrate into a multicultural environment and meet people from all around the world.
Are there any team-building activities?
Yes, the company organizes activities like beach barbecues, surf lessons, and football tournaments as part of team-building and cultural events.