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Apparel Department Supervisor - Knox

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    Sales & Business Development
  • Melbourne

AI generated summary

  • You need 2-3 years in retail leadership, a passion for customer service, strong communication skills, and a track record of exceeding KPIs in a fast-paced environment.
  • You will model exceptional customer service, coach your team, share product knowledge, support financial performance, ensure product availability, and uphold visual standards in the store.

Requirements

  • 2-3 years leadership experience within retail or like industry
  • You are passionate about delivering an amazing service experience for our customers
  • You have a positive attitude, with capacity to create a motivating environment for your team
  • You have a proven track record in driving and exceeding set KPI's and communicate well with all stakeholders
  • You have excellent time management skills to ensure that daily priorities are executed in a timely manner
  • Thrives in a fast paced, ever-changing environment
  • Openly shares knowledge with the wider team to achieve common goals
  • Desire to develop yourself; your career and learn new skills
  • Strong interpersonal and communication skills, someone who thrives in social situations through engagement with customers and team members

Responsibilities

  • Model exceptional customer service, every customer, every time
  • Coach team to deliver exceptional service and a ‘service over task’ environment
  • Actively gain, maintain and share product & brand knowledge for your department
  • Support management team to improve financial performance within your department
  • Work with back of house team to ensure product availability
  • Uphold company standards and deliver store visual excellence

FAQs

What is the primary responsibility of an Apparel Department Supervisor at JD Sports?

The primary responsibility is to lead the department team to provide exceptional customer service, create great in-store experiences, maintain merchandising and visual standards, and deliver financial results for the department.

What qualifications are required for the Apparel Department Supervisor position?

We are looking for candidates with 2-3 years of leadership experience within retail or a similar industry, a passion for delivering exceptional customer service, and strong interpersonal and communication skills.

What opportunities for career development does JD Sports offer?

JD Sports offers training and development opportunities to kickstart and shape your career, with the chance to progress across various areas of the business including Retail, Support Office, and Distribution Centre.

Is there an employee discount available?

Yes, employees have access to an attractive staff discount that can also be used for friends and family.

What is the company’s stance on diversity and inclusion?

JD Sports values diversity and inclusion, championing a culture where everyone feels valued, included, and celebrated.

What benefits do full-time employees receive regarding parental leave?

Full-time employees are entitled to one month of paid parental leave.

How do I apply for the Apparel Department Supervisor position?

To apply, you can submit your application through the JD Sports career portal, and by applying, you consent to a VEVO check to verify your working rights where required.

What type of environment can I expect to work in at JD Sports?

You can expect to work in a dynamic, fast-paced environment that prioritizes exceptional customer service and team motivation.

How important is teamwork in this role?

Teamwork is crucial, as you will be required to share knowledge and engage collaboratively with both your team members and the wider store management team.

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

JD Sports is a prominent UK-based retail company specialising in sportswear, athletic footwear, and related accessories. Their ultimate mission is to provide customers with a comprehensive range of top-quality sportswear brands, sneakers, and sports-related fashion items. JD Sports' purpose revolves around enabling individuals to pursue an active and healthy lifestyle by offering them the latest and most stylish sportswear options, catering to their athletic and fashion needs.