FAQs
What is the role of an Application Designer in this position?
The Application Designer will assist in defining requirements and designing applications to meet business process and application needs, focusing on the successful implementation of ServiceNow IT Service Management.
What are the must-have skills for this job?
Proficiency in ServiceNow IT Service Management is a must-have skill for this position.
How much experience is required for this role?
A minimum of 2 years of experience in ServiceNow IT Service Management is required.
What educational qualification is necessary for this role?
The candidate should have 15 years of full-time education.
Are there any "good to have" skills for this position?
Yes, experience with the ITIL framework and implementing IT service management processes, as well as familiarity with JavaScript and web technologies are considered good to have.
Where is this position based?
This position is based at our Hyderabad office.
Will the Application Designer work independently?
Yes, the Application Designer is expected to perform independently and become a subject matter expert (SME).
Does the job involve collaboration with others?
Yes, the role requires active collaboration with stakeholders to gather requirements for application design as well as participation in team discussions.
What specific ServiceNow modules should the candidate be familiar with?
The candidate should be knowledgeable in modules such as Incident Management, Problem Management, Change Management, and Service Catalog within ServiceNow.
Is there an opportunity for professional development in this role?
Yes, the role includes providing technical guidance and support to junior team members, which offers opportunities for professional development.