FAQs
What is the main role of an Application Support Engineer at Tesla's Gigafactory Berlin-Brandenburg?
The main role is to support the operational health of systems that coordinate and facilitate the car manufacturing process by resolving day-to-day issues, troubleshooting technical problems, and improving the workflows of Factory Software applications.
What qualifications are required for this position?
A Bachelor’s degree or higher in an engineering field or equivalent experience is required, along with a working knowledge of querying databases with SQL and experience with software development languages like Python or Go.
Is experience in application support necessary?
Yes, experience in application support or similar roles is beneficial for this position.
What skills are essential for this role?
Essential skills include excellent interpersonal abilities, problem-solving skills, understanding of integrated systems and dependencies, ability to automate tasks, and the capacity to work in a high-impact, collaborative team environment.
Will I need to work shifts?
Yes, working in shifts to support production 24/7, including late shifts, night shifts, and weekends, is a requirement for this role.
What programming languages should I be familiar with?
Familiarity with SQL for database querying and programming languages such as Python or Go is expected.
What type of problems will I be solving as an Application Support Engineer?
You will be troubleshooting technical problems, documenting root causes and solutions, and building software applications/tools for immediate needs when a permanent fix is not possible.
What does Tesla offer as part of the compensation package?
Tesla offers a competitive salary, Tesla shares or bonuses, 30 vacation days, an occupational pension, life and disability insurances, free EV charging, product discounts, and various transportation benefits.
Will I be working with software developers?
Yes, you will work directly with software developers to understand user issues, propose, and provide solutions for recurring problems.
Is there an opportunity for personal development in this role?
Yes, the role involves documenting troubleshooting guides and empowering teammates and system users, offering opportunities for personal development.