FAQs
What are the main responsibilities of the Area Supervisor position at the MCG?
The main responsibilities include supervising casual food and beverage team members, assisting with stock take, monitoring staffing levels, and escalating issues to the appropriate channels.
What is the work schedule for this position?
The Area Supervisor must commit to match days throughout the AFL season, including weekends, periodic Thursday and Friday nights, and public holiday matches, with occasional setup shifts before blockbuster games.
Is prior experience required for this role?
While a commitment to service excellence and the ability to manage stock are essential, prior experience with the POS system, SwiftPOS, and the rostering system, Humanforce, is regarded as highly desirable but not essential.
Where is the Legends Room located?
The Legends Room is situated on Level 2 in the Shane Warne Stand at the MCG, offering views across the MCG ground.
Will there be opportunities for ongoing shifts outside of the AFL season?
Yes, there is potential for ongoing shifts outside the AFL season.
What type of environment can I expect at the Legends Room?
The Legends Room is a modern bistro featuring two bars, serving food and snack menu options on match days, with the capability for various table sizes and covers.
What qualities are sought after in an ideal candidate?
An ideal candidate should have a commitment to service excellence, exceptional attention to detail, and the ability to think on their feet.
Are there opportunities for training and support for team members?
Yes, as an Area Supervisor, you will be responsible for providing feedback, support, and training to the casual team to ensure a service excellence experience for guests.
What is the capacity of the MCG?
The MCG has a capacity of more than 100,000, making it the largest sporting stadium in the Southern Hemisphere.