FAQs
What is the main responsibility of an Asset Coordinator II?
The main responsibility is to assist in the tracking and management of all IT assets throughout their operating life to ensure they remain productive and cost-efficient.
How much work experience is required for this position?
At least 3 to 5 years of work experience in a related field is required.
What tools or software should an Asset Coordinator II be familiar with?
Proficient knowledge and experience with ServiceNow for ticket management, an Asset Management Database (AMDB), and MS Excel, PowerPoint, and Visio are required.
Is communication with other departments essential in this role?
Yes, developing and maintaining strong relationships with various departments such as EUC, Supply Chain, and stakeholders is crucial for clear communication and delivery of quality services.
What type of hardware assets will I be managing?
You will be managing client-based hardware assets including laptops, desktops, and peripherals.
Will I be involved in the creation of asset management processes?
Yes, you will provide support for the creation of asset management processes, including routine inventory with existing and new solutions.
Are there opportunities for process improvement in this role?
Yes, there is an expectation to converse with management and support groups to participate in process improvement and quickly grasp new technologies.
What additional duties might be assigned to me?
You may be assigned other duties by the manager based on the needs of the department.
Will I be involved in procurement activities?
Yes, you will plan, monitor, and procure client-based hardware assets to ensure compliance with policies and protocols.
Is there a focus on maximizing the efficiency of IT assets?
Yes, exploring opportunities to maximize and exploit unused or partially used IT hardware assets for returns on investment is a key responsibility.