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Asset Protection Representative (Loss Prevention)

  • Job
    Mid Level
  • Banking & Finance
  • Vancouver
  • Quick Apply

AI generated summary

  • You must have experience in security, knowledge of relevant laws, flexible availability, strong communication skills, proficiency in Microsoft programs, ability to work independently and in a team, superior customer service skills, and relevant certifications/licenses.
  • You will be responsible for maintaining a secure facility, detecting shrink concerns, conducting investigations, and implementing Asset Protection practices to prevent loss and ensure compliance with policies.


  • Previous experience in Distribution, Transportation, and Supply Chain experience is an asset.
  • Graduate, or enrolled in a post-secondary diploma program (Law & Security or Police Foundations, or equivalent) an asset.
  • Knowledge of the Criminal Code of Canada, Trespass to Property Act, Powers of Arrest and HTA
  • Available to work a variety of shifts including days, evenings, nights and weekends (40 hr. work week)
  • Must hold a valid driver's license, own a vehicle and be willing to travel within the region.
  • Possess excellent written and verbal communication skills.
  • Proficiency in Microsoft programs (Word, Excel, Outlook, Teams)
  • Ability to work independently, with minimal supervision, as well as a member of a team.
  • Possess superior customer service skills.
  • Previous experience with IP based CCTV is an asset.
  • Previous experience with access control and physical security systems is an asset.
  • Ability to walk / stand / sit / work in confined spaces for extended periods of time.
  • Works with a high degree of honesty and integrity.
  • Must have a valid Security Guard license. (Province specific)
  • Wicklander / Zulawski – Art of Interviewing certified an asset.


  • Foster a positive working relationship with all Distribution and Supply Chain management staff, key stakeholders, and vendors.
  • Seek to continuously improve current Asset Protection practices while ensuring DC compliance to national policies.
  • Detect and identify possible shrink concerns.
  • Responsible for conducting Inventory Control Audits and determining root cause and corrective measures.
  • Conduct internal and external investigations as per national operating standards.
  • Assist in Crisis Management and critical incidents.
  • Ensure Asset Protection practices and National objectives are met.
  • Liaise with law enforcement, courts, DC management and regulatory bodies.
  • Assist the department in all aspects of Asset Protection including but not limited to measuring known theft while logging daily grazing activity.
  • Treat all information with an appropriate level of confidentiality.
  • Maintain a presence on the DC floor to proactively prevent loss and supervising subordinates with documented facility tours.
  • Responsible for keeping the facility secure during non-operational hours.
  • Complete all required reports in a timely and professional manner with attention to detail.
  • Other duties or tasks as required by Management.


What are the key responsibilities of an Asset Protection Representative in the Supply Chain?

The key responsibilities include fostering positive relationships with management staff, vendors, and stakeholders, identifying shrink concerns, conducting inventory control audits, conducting internal and external investigations, assisting in crisis management, maintaining facility security, and completing required reports in a timely manner.

What are the qualifications required for this role?

Qualifications include previous experience in Distribution, Transportation, or Supply Chain, enrollment in a post-secondary diploma program related to Law & Security or Police Foundations, knowledge of relevant laws and Acts, availability to work various shifts, possession of a valid driver's license, excellent communication skills, proficiency in Microsoft programs, ability to work independently or in a team, customer service skills, previous experience with CCTV and physical security systems, physical capability to stand, walk, sit, and work in confined spaces, honesty and integrity, possession of a valid Security Guard license, and certification in Wicklander / Zulawski – Art of Interviewing.

What are some of the tasks an Asset Protection Representative may be required to carry out?

Some tasks may include conducting facility tours, logging daily grazing activity, keeping the facility secure during non-operational hours, liaising with law enforcement and regulatory bodies, detecting and investigating shrink concerns, recommending corrective measures, and assisting in crisis management.

At Loblaw, we're developing innovative products and solutions. Our focus is on empowering Canadians to Live Life Well.

Retail & Consumer Goods
Founded Year

Mission & Purpose

Our Purpose – Live Life Well Loblaw Companies Limited is Canada’s food and pharmacy leader, the nation’s largest retailer, and the majority unit holder of Choice Properties Real Estate Investment Trust. Loblaw – and its portfolio of grocery, health and beauty, financial services and apparel businesses – provides Canadians with an unparalleled mix of value, assortment and convenience, and offers Canadians two of the country’s most recognized brands – President’s Choice and no name. The acquisition of Shoppers Drug Mart, along with the powerful Life Brand and Optimum brand, has only served to reinforce our leadership position in the marketplace. As well, our PC Plus program, omni-channel efforts and multicultural merchandising offerings continued to be points of differentiation for our customer experience. In 2019, Loblaw has been recognized as one of Canada’s Top 100 Employers, Best Diversity Employers by Mediacorp Canada Inc.