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Assistant Breakfast Manager | Fulltime | Anantara Grand Hotel Krasnapolsky Amsterdam

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NH Hotels

11d ago

  • Job
    Full-time
    Mid & Senior Level
  • Hospitality & Retail
    People, HR & Administration
  • Amsterdam

AI generated summary

  • You need managerial experience in high-volume hospitality, strong leadership and communication skills, flexibility for early mornings, and proficiency in English; Dutch is a plus.
  • You will supervise and train staff, address guest concerns, manage inventory, uphold hygiene standards, and ensure service consistency while enhancing guest relationships and implementing improvements.

Requirements

  • Proven experience in a managerial or supervisory role within the hospitality industry, preferably in a high volume (breakfast) restaurant and luxury segment;
  • Hands-on and motivated to ensure all our guests have a great start to the day;
  • Exceptional leadership skills with the ability to motivate and mentor your team to deliver outstanding service;
  • Strong communication and interpersonal abilities to effectively liaise with guests, colleagues, and suppliers;
  • Flexibility to work early mornings, weekends, and holidays as required;
  • Excellent communication skills and proficiency in the English language, Dutch is a plus.

Responsibilities

  • Supervise and train your team to maintain high service standards and uphold our brand image;
  • Resolve guest concerns and complaints promptly and professionally, ensuring positive resolutions;
  • Assist in managing inventory, ordering supplies, and controlling costs to optimize profitability;
  • Ensure consistency in LQA Standards at all times;
  • Build relationship with regular guests;
  • Develop and implement creative solutions to areas of improvement;
  • Resolve guest concerns and complaints promptly and professionally, ensuring positive resolutions;
  • Uphold hygiene and safety standards in compliance with regulations and company policies.

FAQs

What are the main responsibilities of the Assistant Breakfast Manager?

The main responsibilities include supervising and training the breakfast team, resolving guest concerns, managing inventory and supplies, ensuring consistency in LQA Standards, building relationships with regular guests, developing creative solutions for improvements, and upholding hygiene and safety standards.

What type of experience is required for this position?

Proven experience in a managerial or supervisory role within the hospitality industry is required, preferably in a high-volume breakfast restaurant and luxury segment.

What skills are essential for this role?

Essential skills include exceptional leadership abilities, strong communication and interpersonal skills, and the flexibility to work early mornings, weekends, and holidays as needed.

Is proficiency in a language necessary?

Excellent communication skills in English are required, and proficiency in Dutch is a plus.

What does the work schedule look like?

The role requires flexibility to work early mornings, weekends, and holidays as required.

What benefits are offered to employees?

Benefits include a competitive salary, an end-of-year bonus, special hotel rates, training and development opportunities, health insurance discounts, and an experience stay at the hotel.

How can I apply for this job?

Interested candidates should send their CV and motivation letter to Susan Vrielink via hr.krasnapolsky@anantara-hotels.com.

Are there opportunities for career advancement within the company?

Yes, there are great growth opportunities as employees from the Minor Hotel Group have priority on internal vacancies worldwide.

What is the working environment like at Anantara Grand Hotel Krasnapolsky Amsterdam?

The working environment is international, relaxed, and goal-oriented, with a team of passionate professionals dedicated to providing excellent service to guests.

Travel & Leisure
Industry
10,001+
Employees
1978
Founded Year

Mission & Purpose

NH Hotels is a global hotel chain that operates a wide range of hotels, offering premium hospitality services across Europe, the Americas, and Africa. Known for their modern design, comfort, and attention to detail, NH Hotels provides guests with excellent accommodation, dining, and event facilities tailored to both business and leisure travellers. The company focuses on delivering exceptional experiences with a strong emphasis on customer satisfaction and sustainability. NH Hotels' ultimate mission is to become a leader in the global hospitality industry by offering high-quality, personalised service. Their purpose is to create memorable stays for guests while contributing to a more sustainable future in travel and hospitality.