FAQs
What are the primary responsibilities of a Case Aide at DCS?
A Case Aide at DCS works in the field, supervising visitation meetings, assisting Case Managers with documentation, entering case notes into the system, transporting children to appointments, and assisting clients with application processes.
What is the required educational background for this position?
A high school diploma or GED is required to be a Case Aide.
Is a driver's license necessary for this position?
Yes, a valid issued driver’s license is required, as the job involves driving on state business to transport children and attend appointments.
What are the working hours for a Case Aide?
Alternative work hours may be required, including overtime, weekends, and holidays, depending on the needs of the families served.
What skills are beneficial for a Case Aide position?
Beneficial skills include proficiency in Microsoft Office Suite, strong interpersonal skills, clerical functions like data entry, effective communication, time management, and the ability to actively listen and support clients.
Are there opportunities for promotion within the DCS?
Yes, candidates successfully employed as Case Aides for four years can apply for a promotional opportunity to a DCS Specialist Trainee position.
What benefits does DCS offer to its employees?
DCS offers a comprehensive benefits package that includes paid sick leave, paid vacation, competitive health and dental insurance, life insurance, and long-term disability insurance, among other optional benefits.
Is a fingerprint clearance card required for this job?
Yes, a Level One Fingerprint Clearance card issued by Arizona is required for this position.
What is the starting salary for a Case Aide?
The starting salary for a Case Aide is $17.34 per hour.
Does DCS support bilingual employees?
Yes, DCS offers a Bi-Lingual Stipend of $500 annually to eligible employees who successfully complete a language proficiency exam.