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Assistant Centre Manager : Central London : up to A GBP 40,000

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TipTopJob

10d ago

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Customer Relations
    Facilities Management
  • London

AI generated summary

  • You must be detail-oriented, a hands-on leader with positive energy, excellent communication skills, highly organized, calm under pressure, adaptable, self-motivated, open to feedback, and eager to grow.
  • You will manage staff, ensure cleanliness, conduct meetings, oversee operations, foster client community, handle queries, organize events, and manage client billing.

Requirements

  • A meticulous eye for detail with a commitment to upholding high standards.
  • Leads by example and approaches tasks with a hands-on attitude.
  • Positive, can-do mindset with a motivational and energetic leadership style.
  • Outstanding written and verbal communication skills, adaptable to diverse situations.
  • Highly organised with the ability to stay calm under pressure.
  • Able to prioritise workload effectively, with flexibility to adapt to shifting demands.
  • Driven and self-motivated, demonstrating resilience and ownership.
  • Eager to grow within a dynamic environment that promotes continuous learning.
  • Receptive to constructive feedback, with a positive approach to improvement.

Responsibilities

  • Centre Standards:
  • Maintain exceptional standards of cleanliness and hospitality throughout the centre.
  • On-Site Staff Management:
  • Oversee on-site staff, including Client Experience Assistants, cleaners, handymen, and contractors.
  • Balance and manage daily responsibilities for each team member, ensuring effective and efficient execution.
  • Conduct regular 1:1s with team members, set milestones, and create personal development plans.
  • Plan, execute, and document daily team meetings.
  • Approve annual leave requests and document absences.
  • Act as the Centre Manager's deputy when required.
  • Operational Tasks:
  • Understand and consistently follow all procedures, setting a positive example.
  • Manage office decoration, client office moves, and conduct regular Health and Safety and Fire Safety checks.
  • Client Community Building:
  • Foster a strong sense of community among clients.
  • Address client needs and queries with efficiency and care.
  • Organise client events to enhance engagement and satisfaction.
  • Client Billing and Administration:
  • Handle client billing on an ad hoc basis.

FAQs

What is the salary for the Assistant Centre Manager position?

The salary for this position is up to £40,000.

What are the main responsibilities of the Assistant Centre Manager?

The main responsibilities include maintaining centre standards, overseeing on-site staff management, managing operational tasks, fostering client community building, and handling client billing and administration.

What experience or skills are required for this role?

The ideal candidate should have strong attention to detail, a positive leadership style, outstanding communication skills, strong organizational abilities, and a proactive approach to problem-solving.

What benefits are offered with this position?

Benefits include a competitive salary with a bonus scheme, 33 days of annual leave (including bank holidays), an enhanced pension scheme, access to an onsite gym, and an employee assistance program.

Is training provided for the Assistant Centre Manager position?

Yes, comprehensive training is provided to support your growth in this role.

Will the Assistant Centre Manager be involved in client engagement activities?

Yes, the role involves organizing client events to enhance engagement and satisfaction while addressing client needs and queries.

What kind of work environment can the Assistant Centre Manager expect?

The work environment is dynamic and promotes continuous learning, with a focus on high standards of cleanliness and hospitality.

How can I apply for this position?

You can apply by sending your CV or by following the application process outlined in the job listing.

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